June 2025 by Harry
Love this pharmacy. The staff are lovely considering how busy it can get. They are always attentive, professional and friendly.
June 2025 by Sagar Patil
I wish they would improve over time. Never received a phone call or I was just unlucky. As it's a convenient location being close to surgery, so obviously it is sought after, but never got a prescription in a single visit. Wish them all the best.
May 2025 by Kim Withycombe
Unfortunately, on two occasions, the pharmacy door has still locked after 9am opening time.
Always a long queue. The place needs organising and a facelift.
April 2025 by John Walker
Getting thier act together much improved and are now working as a team.Fats is really getting her team to pull in one direction and Fats is very polite and tells you how long it will be I hope fats dosent tell me off because she is fatima sorry if offended
March 2025 by Favour Olomu
Terrible service. The pharmacy never answers their phone, even after months of complaints. Medication is rarely ready on time?you can wait 30 minutes for a single item, only to be told to come back. Delivery is unreliable, with no valid reason given when it doesn?t happen. Instead of just thanking customers for feedback, it?s time to actually improve the service.
March 2025 by Eleanor Skinner
Brilliant service for my son's sore ear today - AM 7/3/25. Friendly service from both the pharmacist and training pharmacist, listened to our concerns, asked thorough questions, gave us some medicine and lots of information on where to go next if the problem persisted. Genuinely thankful for such a good service.
March 2025 by christopher fox
Very slow with order but I suppose they are all the same now.
March 2025 by Sarah Mills
The pharmacist was very helpful and friendly
March 2025 by Richard S
The staff are really good in difficult circumstances. It is very busy and you have to queue/wait for at least 30 mins in my experience. No fault of the team as they are all working through as fast as possible.
February 2025 by Richard Fig
unpolite, very aggresive dont recommend goverment shoukd shutdown this pharmacy
February 2025 by Debra Green
Staff are very freindly and helpful but can be busy so can be slow to get served
December 2024 by Shaun Tyrrell
Absolute disgrace. Delivery service never works, phones never answered, lies on phone to customers and basically staff don't give a toss. Been left without morphine and other tablets last 2 months because no delivery and couldn't get them by phone despite ring over 80 times. Got someone to come out of work to pick this months up only for them to be told the T pick it up as not ready despite promising to have it ready. Head office don't care either.. Day Lewis Newbury needs to be closed and let another company take them over. TOTAL DISGRACE..
December 2024 by Chessie Rosier-Parker
Booked jab, turned up, no jabs in stock. Told that I had a cancellation email (I checked no email) by the quite stressed out pharmacist but was also told by the receptionist that I wouldn?t have had a cancellation email because they were expecting my dose in with the delivery they just received. The pharmacist is quick to try and blame me somehow and I won?t go back for sure. No need to try and show me up when I just followed procedure.
December 2024 by Mick Berkhout
Absolutely shocking. Filthy dirty. Closed when supposed to be open because of short staffing. What are we dealing with?
November 2024 by Oyeee ?Oyeee? Watch It
This pharmacy has no answering phone policy, if so never answer the phone. if any issue or questions, Physical trip is required and waiting in long ques. no disability access or working communication button for disabled customers, which left me sat outside in the rain for 40 minutes in a wheel chair. Won't be going there again Avoid if your struggle walking or on wheel chair the hill will definitely kill u.
