July 2024 by enes alper seril
"I paid for my car wash at the station on Saturday. The car wash machine broke the Mercedes symbol on my car's bonnet. I immediately reported the situation to the supervisor (he was so kind). I didn?t any argument with him. He took my information and said the issue would be forwarded to the manager. After not receiving any feedback for three days, I back to the station today.
Unfortunately, my conversation with Irina, the manager, was extremely negative. She didn't even apologize. Instead, she emphasized that my English is poor and told me to read and translate the explanations in front of the car wash machine. I asked, 'What does it mean to translate? Are you racist?' This humiliated me! Yes, I know there is a general warning there, but you should write something like, 'Remove the antenna of your car or cars with a symbol on the bonnet may be damaged.'
I have a business in town with a customer base of 3,000. I am in dialogue with them every day. I will share this bad experience with all my customers."
March 2024 by Gina Starling
It was the middle of the night & the attendant was very helpful & friendly.
September 2023 by c0xty
Rude, old lady gave me the wrong drink , when i stand for what i ordered and payed she refused to serve me....
July 2023 by The Inspector
Pretty flashy!
June 2023 by Victoria Mansfield
Rude woman behind the till gave me an incorrect ticket for the car wash. I paid for the car wash, waited 20 minutes to get to the front of the queue- code wouldn?t work so I had to go back in - no apology and another 25 minute wait - would have been quicker to wash the car! Rude assistant would not wait for BPMe app to open as issues with that again - will aim to avoid BP at all costs if this is how they treat customers.
June 2023 by Google user
Rude woman behind the till gave me an incorrect ticket for the car wash. I paid for the car wash, waited 20 minutes to get to the front of the queue- code wouldn?t work so I had to go back in - no apology and another 25 minute wait - would have been quicker to wash the car! Rude assistant would not wait for BPMe app to open as issues with that again - will aim to avoid BP at all costs if this is how they treat customers.
April 2023 by Lukasz Sadowski
Honestly, the most unfriendly staff i?ve ever come across. Unhelpful, rude and essentially telling you that you?re stupid when the barcode they claim scanned correctly, in fact hadn?t. Also, they have the most outdated and slowest pumps out of all petrol stations. Sainsbury?s is cheaper and much more modern.
February 2023 by Paul Theobald
M&S food and 4.7m canopy height limit.
December 2022 by brendan luke
Over £2 a litre for Diesel. Utter madness. Boycott this garage there is cheaper around.
December 2022 by Chris Durham
No fuelWhy are you even open thenOne of the biggest fuel company?s in the ukAbsolutely abysmal
July 2022 by Alan Racey
paid 1.64 for diesle not on rip off
October 2021 by Oliver Popielarski
High quality fuel friendly and professional service special thanks for very helpful lady name Jane
October 2021 by Karol Popielarski
Friendly professional and high quality service best quality fuel.
September 2021 by Adam Sarson
The blonde lady named Jane was really impolite and unhelpful, very unpleasant experience when the gas machines weren?t working
September 2021 by rmach1990
Hot drinks and food, very good petrol station 24/7.
