February 2024 by Bhavin Gita Chouhan
Our prescription was sent to a pharmacy 30 miles away by accident twice. Thank you to Wessex Pharmacy who helped sort this matter out along with the e surgery and then delivered my prescription out of hours. Was not expecting that and really appreciate the extra mile the team went to make this happen!!! Thank you! ?
November 2023 by Michael M
Inevitably helpful and friendly. The text notification service is a great time saving innovation.
September 2023 by Stuart Jackson-Bock
Ive used this Pharmacy for over 20 years, they have been amazing with me and my mum since we lived in Cox Green.
September 2023 by Tina Whitaker
Great service and friendly
June 2023 by Natalie Drysdale
Terrible and felt very embarrassed! I was as referred by NHS 111 for a throat infection which is a rescurring medical issue and been going on for over 1 month. I recieved a call from the pharmacy to come over. The gentleman took a while to approach me, when he did he just stared at me and asked me to come to the counter infront of all guests and the staff to open my mouth and do the diagnostic there. Here was extremely rude and unprofessional. I have never felt so uncomfortable and open. The checks the doctor normally performs were not done. I had not had my temperature checked nor full mouth exam, just the iPhone torch to look at my throat. I explained my history and he was not interested. I wouldn?t use the company ever again nor feel comfortable to go back! I have never been treated with such disrespect
May 2023 by F F
I have nothing but the deepest respect and gratitude for the highly professional service provided to myself and the local community by the Wessex Pharmacy.Hiten Popat and his amazing team have over very many years have consistently provided the highest level of service and support, and nothing ever seems to be too much trouble.The local community is deeply grateful for the way this exemplary business has kept the wheels turning during the most challenging of times, both during Brexit and the pandemic.I have a long-term medical condition and the care and support that Wessex Pharmacy make available to me can only be described as first class.
April 2023 by Mike and Julie Hart
Wessex Pharmacy is a great asset to the local community. Always friendly and helpful with a pharmacist who is always available to give sound advice when asked. The delivery service is very efficient and has been a great help.
April 2023 by Sandra Foley
Shocking service. They spent nearly 10 minutes looking for my prescription and then realised it hadn?t been made up, despite sending me a text to say it was ready. Then it took another 15 minutes to do. That?s 25 minutes of my life I?m not getting back.They are disorganised and have no care of concern for customers. Absolutely disgraceful.
August 2022 by Mary Holman
Very good service
April 2022 by Michael Clarke
Great chemist very helpful staff
November 2021 by Mel Franses
The lack of organisation resulting from insufficient serving staff and customers waiting outside in the cold for more than 20 minutes (nice if you are ill or it is raining) then because prescription are not kept in an orderly manner a search results in further wait .Whilst they many offer a variety of services they do not have sufficient trained staff .
May 2021 by Shireen Larsen
Amazing pharmacy. Pharmacist very helpful and our prescriptions are done quickly. Great!
April 2021 by Fiona Stoddart
Brilliant service, staff went above and beyond. Thank you.
April 2021 by Fiona Stoddart
what a fantastic local pharmacy. They go above and beyond to help.
many thanks.
March 2021 by Chris Dutch
OTC products mark-up is insane, service is incredibly slow or incompetent (wrong prescriptions in bags!), and instead of explanations prefer to shrug you off with half-truths. Only visit if you are immobile and live close, or are desperate. Can't believe I'm saying this, but a chain pharmacy might be better.