October 2023 by A P
Great service from Ben who also gave some lovely and correct advice to the customer before me. What an asset to the company.
October 2023 by Matthew Clarke
Very annoying experience with Screwfix, they do so much right but when it's wrong, it's costly. Bought a new tap here for one of my buy2lets that needed a new one fitting as an emergency due to the old one leaking. purchased this, dropped it off at the flat for the plumber to fit, the emergency plumber's rate was £140 per hour, but fitting a new tap would take well less so i paid it. As soon as he arrived, unboxed the tap, it clearly had parts missing and damage. Someone has returned this to screwfix this way and screwfix resold it without checking the items condition. Getting compensation for this has been a nightmare, all i want is to cover the 2nd hour of labour, yet they're offering me £30. No, you made the mess, you can cover it and train your staff properly.
September 2023 by brian hickley
Efficient but parking not so good, however it's only a few minutes to wait until someone moves off
September 2023 by G C
Helpful staff. Easy to park and pick up/return orders. Open 7 days a week!
September 2023 by Gordon C
Helpful staff. Easy to park and pick up/return orders. Open 7 days a week!
July 2023 by Kam Sandhu
Huge thank you to the Manager (Alec I think his name is) in helping me return 3 radiators today (19th July). Had a cowboy plumber who ordered the wrong radiators and disappeared and was stuck with 3 incorrect radiators. He helped in getting these returned with ease and was sympathetic to my situation. Also helped me carry new radiators to the car. Great customer service, an asset to the company.
June 2023 by Sandor Sulja
Few staff are very friendly few are ok. Few needs to pay more attention to customers
June 2023 by Andy Davis
Justin the duty manager if your reading this then well done pal !the service you provided to myself and my partner was absolutely amazing, your talking etiquette is on point and your suggestions really helped.wish you all the best buddy.
April 2023 by Katy MacDonald
Very helpful and polite service.
February 2023 by Nick Freestone
I was served from a gentleman called Justin the duty manager.He bent over backwards to help me find the correct chainsaw blade for my chainsaw.Very polite and had a very good attitude towards his customers..I would highly recommend them...
February 2023 by Sam Claxton
I was served by Ben. I didn't have a clue but he not only found the right lights I needed but also took me step by step how to install and do it safely. Thanks a lot.
January 2023 by yusuf arshad
Fast and great customer service
December 2022 by Josh Garrett
Rude manager when I was trying to collect order.
November 2022 by John Fahy
90% of the time you'll have to queue at this store, sometimes the queue is going out the door. Staff are helpful, management need to put more hands at front of shop serving customers at peak times. Parking is also very limited.
August 2022 by Alister Beveridge
Nothing wrong with Screwfix in terms of staff, who are friendly, product range or price. However, the experience of queuing to collect an order is not pleasant and the online/collection approach seems at odds with the look and ambience of the premises. Parking is often a problem as well.
