October 2023 by Yulia S
I adore that shop! The customer service is exceptional, and the staff is consistently friendly and incredibly supportive.
July 2022 by Whitc 129
Very friendly and helpful staff
July 2022 by Wojciech Bargie?
Nice and good shop
June 2022 by Hugh Arnott
Good selection of homewares and gifts and pleasant staff.
November 2021 by suzanne chevous
Thank you Wendy for helping me put batteries into my purchase which I had tried and failed to do. She coud not have been more helpful and friendly.When I returned to buy more, both Wendy and another young colleague assisted in the same way. Due to arthritis , I lack some movement in my hands and assistance was great.
November 2021 by ZY 1011
Highly disappointed with the offer codes - not working and no customer service available
October 2021 by Mariella C.H.
Staff is always very helpful.Good range of items for the house
August 2021 by Mary Dixon
I normally shop online but was passing the Maidenhead store so popped in, I brought a couple of bits, the staff were friendly and knowledgable, Will definitely shop in store again. Thanks
August 2021 by Janey Ginman
Some good offers and lots of useful items. Friendly staff
July 2021 by Richard Flisher
Very happy with the goods I found and service i received
July 2021 by Beryl Bouchier
Staff always very helpful and polite
July 2021 by Darren S
Good all round store for most household needs. From pots and pans to garden tools etc. Has a good selection of DIY hardware and kitchen appliances.If the store doesn't have it in stock you can order online for collection in store within a week usually.
November 2020 by Satish Pakki
I bought a wardrobe from Robert Dyas few weeks ago and when I tried to installed the item, there were few small parts missing and also after the install the wardrobe didn?t look as good as it was shown on the pictures. I sent the poor quality pictures to customer services and they agreed to do a partial refund first, later in 3 days rejected a partial refund blaming it on some 3rd party who supplied the wardrobe. When I buy something my purchase contract is with Robert Dyas and if the product delivered is not up to the standard, the responsibility is on Robert Dyas to help me with a partial refund and not to blame some 3rd party and reject my claim leaving me with a poor quality product. I am going via credit card company now to get a refund. I will never buy anything from this retailer again and suggest no one else should. IKEA is lot cheaper and much better in quality and the install instructions. BTW it took 6 hours to the wardrobe install and the instructions were simply appalling. What a horrible retailer Robert Dyas. Don?t go near!!!
September 2020 by IsobelTurner
I used the borax substitute to wash my clothes and it was soo bad with my breathing and my whole chest came out in an awful rash. It also made all my step dad's legs really itchy and rashy and all his leg hair came off and my mum got a rash on her back (so it affected us all in different ways.I really think they should rethink this product because it really isnt good at all!Even after using it I washed all my clothes in normal washing powder and it didnt make the clothes any better so I had to throw them all out. After that I was so reactive to anything on my chest I could only wear bob tube type tops so they werent on my chest area (fully). I now can finally wear clothes again (my chest is still sensitive but not to the same extent) but I now just stick to persil (because that works for me) but I know a lot of sensitive people Ecover and say that's great too...I dont know about other brands as I dont use them.
July 2020 by Christina Wanderlust
Well stocked shop.The gentleman in the till is extremely considerate and polite.
