August 2021 by Mark Mills
Shocking service went to another branch
July 2021 by Sasserina M
Buy your phone here!\\nI popped to each of the phone shops in Maidenhead, and was blown over by the friendly attitude and impressive knowledge of the O2 staff! The prices were really competitive and staff took the time to explain in detail, however long it took for me to be sure of my facts. To be honest, even if O2 had been a bit more expensive than the others, the confidence and trust I felt in O2 after my first visit were enough to sway me to choose this provider over others. However in fact they were super-competitive!\\nThank you :)\\nPS I love my new phone!
July 2021 by Caroline Brannan
Brilliant customer service from the team not like windsor total let let down
July 2021 by John Smith
Went there today and I had excellent service, they adjusted my tablet data charge to a better for me rate.\\nI purchased a new phone and they set it up for me\\n.
January 2021 by Vikki Woodend
John is an absolute star, he always gives excellent service, is kind, friendly, funny and I will not deal with any other member of O2 staff. I live in Reading and went through to Maidenhead to upgrade my phone because John now works in that store.
November 2020 by Dan O?Rourke
Solid staff. Addressed issues and rectified them swiftly
October 2020 by Charlotte J
Really great service from the guys at O2 Maidenhead\\nI turned up at 4pm on Sunday to upgrade my iPhone. They set up everything for me despite my screen not working properly and spent the time to make sure I was 100% Happy. They even stayed an hour late after the shop had closed :) thank you
October 2020 by Nabeel Lalji
Manager walks around like he owns o2, being a long time customer for over 20 years the maidenhead branch seems like they've lost touch with their customers. I was kindly asked to move to maintain social distancing however if you check your own cctv before I was sat there there was a lady being served in the exact same place. I'm starting to question was it the way I looked or something. I felt profiled immediately. I will be looking to take this further. The time of the cctv that should be checked is between 230pm and 310pm on the date 27 July 2020. I was wearing a grey t shirt and red track suit bottoms on. My partner purchased the phone however we are now discussing going to another phone provider. I waited outside as I felt that's where the manager wanted me to wait.
August 2018 by Mark Booth
Went in for a replacement sim card.
Asked if I was on pay as you go, and said I must phone customer services.?????
July 2018 by Mark Webb
Nice people working there, didn't quite tell me about the £100 up front I would of had to pay for the phone I wanted
June 2018 by G Coleman
Mixed level of service provided by the staff at this shop. 3/5 times they were very helpful with my issues, but then two of them were dismissive and downright rude when I had quite simple questions that I'm sure they could have answered.
May 2018 by Jay Molyneaux
Best o2 store i have been to had a very good experience and would reccommend these guys they actually give you what you want and not a load of stuff you dont
January 2018 by Heather Barron
Did an amazon job of transferring my boyfriends data from his old phone to his new phone. Really helpful and understanding, great demonstration of phone. Extremely friendly and smiley. Outstanding customer service. Well done tom
