December 2023 by Ishrat Ali Awan
Rooms: Nice rooms
October 2023 by Super Dave
Closed to the public and full of undocumented illegal immigrants, (mostly fighting age men) living in the lap of luxury while our homeless are all but forgotten! Absolutely disgusting! I will never stay in one of their hotels again and I urge you to do the same!
September 2023 by inspector61
We went to this Toby inn on Monday 18th September at 1950 hrs and were informed that they only had turkey available on the carvery, as no delivery c comes on a Monday. This was not want we wanted. Surely they should make sure they have a choice. We left and went to the Toby Inn at Old Windsor and had a good choice and good service.
August 2023 by TAUSER12202020
My wife often uses this hotel for meetings over coffee or lunch. These people decided to start charging for parking. She failed to see the machine and received a bill for £100 for not displaying a ticket. This hotel is outside the town centre and has an enormous car park which we have never seen more than half full. How cynical !! Needless to say, won?t be back. Try Fredericks hotel just down the road, they don?t charge for parking and is a much nicer place.
March 2023 by Kelly Rowan
The Holiday Inn is clean and pleasant with staff that are very welcoming and friendly. The standard rooms are quite small but they are well equipped and clean. The bar area is very smart and spacious and the evening meal and breakfast were both excellent. The free parking and proximity to Lego land are also positives. The health club is run very well, with clean and powerful showers and tea and coffee making facilities. The pool is warm and of a good size. Overall, excellent value for money and highly recommended, however, do not book here if you?re looking for pool facilities as they are closed during some stays.
January 2023 by Stephen Woodhall
Use to stay here frequently, but I suddenly couldn't book here anymore.. So when I was in the area, I headed down to speak to someone about booking a room. On arrival I found cones across the entrance with a guy sat in the road guarding the entrance, all very strange. the hotel did however look like there was activity going on inside despite this. This has happened to me now at a few hotels I frequent in the UK. What on earth is going on here?
December 2022 by Alexis Martin
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December 2022 by Steven Thomas
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May 2022 by Kevin Kemplen
Absolute disgrace do not rely on Holiday Inn to honour your reservation! Booked a room in their Maidenhead hotel months in advance the night before our sons wedding as had numerous other guests including the groom and best man. Had a call three weeks before the event cancelling all of the rooms as the hotel was 'closed to the public' until further. When asked why, we were told the reason was confidential and no further information was available. No assistance in rebooking so many rooms at such short notice and no offer of compensation. Be warned, they have no qualms in cancelling bookings without any explanation and needless to say, we will never consider booking with Holiday Inn in future.
April 2022 by suzannepW4067HA
Yesterday had a call to say the booking I've had since September last year for next month has been cancelled as hotel ?closed to public?. This had been booked due to an anniversary celebration with my husband and day out planned in Windsor next month. No other reason given. No other hotel option given. Nothing, no care in the world. Rude woman who didn't care less from head office who simply repeated ?don?t shoot the messenger? then hung up! Disgraceful. Managed to get through to hotel today to be told its been closed since January 2022 and wont reopen until jan 2023 so beware if you have an impending booking! What makes it worse is that on a quick google search there was some publicity about this hotel closing several weeks ago so why am i only now being contacted??? Low and behold I've managed to book at another Holiday Inn as i needed to secure a room around Windsor so as not to impact on the other plans we have paid out for but guess what, its more expensive than what i originally paid, no offer to match the original price do for Holiday Inn its a win win! Funny enough i also have not received my full refund yet either! Quick to cancel and mess up our plans yet slow to refund money. Understand the reasons why hotel closed, i actually don't mind why but I'm just absolutely appalled and disgusted at how as a paying guest, I've been treated and left this long to be notified of its closure. You have lost any of my future business!
March 2022 by Tigermoo
Two holidays to see daughter and grandchildren in Maidenhead cancelled. We have been many times before and to be fair the rooms were looking jaded but downstairs has just been refurbished. I hope the new guests appreciate it. We had no help at all just blanket cancellations
March 2022 by Lsebabe1976
Had a few days at lego land with my children booked. Got a call today cancelling for no reason. Obv now i know the reason. Wont be using Holiday In again as it seems they are seeking bigger contracts with the Home Office in future?. Thanks for ruining our rare family break away?
March 2022 by Blaze14
Never actually managed to stay. We had this booked for months due to attendance at some of our friends wedding in nearby Bray. Two weeks before we received a communication that our booking had been cancelled leaving us all with no where to stay and no offer of help. Put me off Holiday Inns for us all going forward.
March 2022 by Brasstoff
Booking system worked well, however on arrival we were told that the pool facility was closed during our stay! This was our sole reason for choosing this hotel! Don?t choose Holiday Inn if you?re looking for pool facilities. On the positive the parking is free. It?s fairly close to Lego land.
March 2022 by Eddie R
Not worth the upmarket room rates, bar and restaurant overpriced. Won't be available after 1st April as it is going to be used for undocumented fighting age males ferried into Dover by the RNLI and Border Farce