January 2024 by Jennifer Robinson
Product turns out not to be in stock and collectable after all! Just driving off and a phone call from store blames shoplifting. Ho Hum!
December 2023 by Marcel Whyte
Just had incredible service from Adam in the bike tech dept. Came because I needed a puncture repair ended up getting that done and leaving with a whole lot more! Very attentive, knowledgable and positive. I felt valued!
December 2023 by sue Thornton
had a go to bike company Windsor for them to sort out the mess halfords made changing my mudguards they just put new guards on but not properly coz they were rubbing on the tyres coz they didn't put the rear bridge back on plus one of the screws was obstructing cassette
December 2023 by JIM JONES
Anastasia was really helpful with my aunts headlights today. Lovely lady good on her
November 2023 by Mark Newton
Caitlin did an amazing job changing my car battery. Thank you!
November 2023 by Melanie Trim
Such a lovely lady fitted my new headlight really friendly crowd.Thank you, I will certainly come back if I need anything again.Very good value for money, I would never have known what to do!
October 2023 by karen walling
Took my daughters bike in today for a safety check up. Have to say excellent service from Zane very knowledgeable, did a fantastic job clearly enjoys what he does with great customer service. Even gave the bike a bit of a wipe over and carried it back down stairs for me. Feel very confident now my daughter will be safe to do her bike ability course. We bought the bike here 2 years ago due to the great service and it is still the same today.
October 2023 by Mary Lincoln
Huge thanks to Sarah at Halfords Maidenhead. My windscreen wiper had been obliterated by storm Babet. Here colleague tracked one down and she replaced mine, with a smile.... at 8.00 a.m. on Saturday morning. Sounds such a tiny thing - but the whole experience made my day and allowed me to journey back to London safely.... in the rain.
October 2023 by Adam
What a great customer experience given here at Halfords Maidenhead. Freindly, knowledgeable staff, with a special mention to Paul, Zane and Ashleigh in particular. Great attitude fixing a challenging problem with my son's bike. Thank you all
October 2023 by Dav PedGal
Costumer service is non existent, they do not have a bike technician in the shop and it has been like that for months. After my issue they have started to bring a technician from Newbury to the shop to fix bikes. Mine has been fixed by a non technician at least twice and I keep having recurring issues.Head office phone number is down and complains are ignored by customer service.I would look somewhere else.Nothing against the people in the shop, they are quite friendly and have tried to help, the issue is the company.
October 2023 by drmhss80
Went to this branch for a rear wiper for my car. After waiting for 10 mins the lady on counter told that they don't have one. When I asked for any similar, she asked me to wait for another 10 mins. After 15 mins I talked to a young white well built guy, he told me to wait again....... as they were trying to fix a headlight for the last 30 mins and had dropped a screw that the great engineers were looking for. Anyway After another 20 mins, upon my enquiry, he told me at 2.45 pm that he is going for lunch and again said.....talk to the lady on the counter...where there was a new sales girl and a long queue....so after wasting my time, I came back .....typical of the third class customer service at Halford, no wonder such shops close... will not go there as there are many other better local garages....will be happy to see this store close....
October 2023 by Howard Clark
I used to often pop into Halfords Maidenhead, it was always easy to find what I needed with a good level of service from the staff too - My last two visits though were not the best experience - The store is pretty messy, staff totally disinterested, long wait and when asking for some assistance, they did everything not too help
October 2023 by Adrian Williams
Great staff, helped us decide on what mudguard to buy and would definitely go back again.
September 2023 by James Simpson
Brilliant for bikes! The guys in the bike department know their stuff and really care about bikes.From helping me choose my first bike in 20 years, to sorting out the bike geometry and making it far more comfortable to ride. Highly recommended.
September 2023 by Rachel Eden
Amazing service in the bike shop from Maneth. I'd been struggling with my gears since my last service at another shop, was really impressed with how the guys at Halfords helped with my daughter's bike, so took mine in for the free bike check and Maneth realised immediately what had happened and took over an hour to fix the previous error. Also made good recommendations of products to use to help keep the bike in good shape. So impressed, will be going back. I hope he's fingers aren't too sore!!! ?
