January 2024 by Nina Morrow
Went to Maidenhead store for a watch strap today and was immediately served by a very friendly lady who bought me out a trayful to choose from. She was patient and helpful while I was choosing, and then fitted my chosen strap in a matter of minutes f.o.c. so all in all, a great shopping experience. 10/10!
December 2023 by JOTI PUBG
Quite a small store but got some amazing watch deals from here, and from their website.
December 2023 by Kate Red
Bought my husband an amazing watch for a fantastic price. Louise was very helpful in getting the right fit for him and she managed to answer all of our questions of care for the watch. Would highly recommend popping in!!
November 2023 by Sam Gillies
Really helpful service - Becky was very friendly and allowed me to try on a few watches and helped order some in. Would recommend if they have a watch you like online and want to see in reality
November 2023 by Gina Griffith
Brilliant customer service from Becky today. So warm and friendly, nothing was too much trouble. Thank you!
October 2023 by Rabia Azam
I had the most wonderful experience in hsamuel in Maidenhead. I was served by a lovely lady called Becky and she was so helpful and accommodating to all my needs. The customer service was absolutely fantastic and I felt really well looked after; they made all my options very clear to me in order to ensure that I got exactly what I wanted. Overall, I?m so pleased with the service, and I?ll definitely be visiting again.
October 2023 by Sam Woodman
Having made purchases for both my engagement and wedding bands, I can honestly say this is THE best store to come to.I was served by Louise and Becky on several occasions, their warm, always smiling and friendly approach to assist someone who doesn't really know anything about jellewery and stones is amazing.Clean and well presented displays with great options for all budgets.If you haven't done so already, pay them a visit, you won't be disappointed!
October 2023 by Abbas Heidari
Good and patient staff
October 2023 by Helen Haines
Great service and friendly staff.
September 2023 by Sharon Reid
I have been looking for a piece of jewellery for 3 years; a belated birthday present to celebrate a milestone birthday.I always thought that I would buy a second hand item and had been actively looking, until the day I walked past my local H Samuels branch and a lovely ring caught my eye. I liked it but it wasn?t quite the item I wanted. So I spoke with Becky (the manager) and discussed my requirements with her, and it was then that she advised that they can produce a bespoke item, to my exact specifications. I could choose the stones,(size, colour, quality), materials (gold platinum mix) and even the weighting of the finished item.To guide and reassure me, Becky recommended that they produce a cad or prototype ring, at a small cost and refundable against the order. The internal design team responded so quickly and positively.The end result is joyous!! A beautiful bespoke ring, from a trusted high street jeweller at a competitive price. Becky and her team have made this a wonderfully memorable experience, and I feel so special. Thank you!
August 2023 by martin james heming
Took links from my watch strap no bother
August 2023 by M Rizwan
Nice watches on discount. Amazing
July 2023 by Alexander Bradbury
"Fantastic Quality Customer Service Experience Received from Becky Store Manager at H.Samuel Maidenhead Berkshire Today,Really Impress with the Professional, Quality, Helpful Customer Service and AfterCare Customer Service. I Highly Recommend H.Samuel Maidenhead Berkshire to Every Customer."
June 2023 by Jamie Sutton
Went into H.Samuel yesterday, Louise and Becky we're extremely helpful finding a Silver chain for me that is affordable and high quality! I appreciate for your help and friendliness during my visit!
June 2023 by Niki Hickley
Becky at the Maidenhead store was super helpful when we went in looking for wedding bands, she was knowledgeable and understanding of all of our requirements - would highly recommend and will use again :)
