August 2021 by 98mikel
shabby cafe, surly staff, dirty tables, worst coffee I've ever had, not the slightest hint of coffee flavour, more like a dishcloth rung out into a cup. Total waste of money.
March 2021 by Bbeckybailey
Just ordered a breakfast bap on our way to London for my daughter, the sandwich was completely frozen. Do not eat here sure fire way for food poisoning. Called to let Starbucks know could not get a response for customer service. Have called health and safety.
August 2020 by katesZ3883PS
After standing in the empty Starbucks for a minute to choose what I wanted the server curtly told me to order now ( despite not being in the queue). when requesting tall (repeated 3 times )drinks she rung through the drinks as grande ( I understand with masks on currently it?s difficult to hear but tall and grande sound very different) (£4.50 each). Then when requesting another but the coffee base decaf. This totalled £9. When we said that the size was wrong she then changed the drinks. But instead added a decaf shot costing +0.60p, which I know isn?t a lot but when added to expensive drinks already is. So then it cost £8.80 and we have two small drinks that don?t match the quality usually output by Starbucks. When we questioned it the server was very rude and curt with us saying that the frappes aren?t made in decaf so we have to pay more. And wouldn?t refund. Once more the facilities had been smashed and broken and looked to be in a state. I shall avoid ever going into this particular shop ever again. And perhaps the entire services.
September 2019 by Jill Ford
Drive on by! Staff slow, a very drab and not very clean seating area, and the toilets are pretty grim.
August 2019 by Grey Runnings
I echo the previous comments about the weak drinks, uncomfortable conditions despite it being warm outside, very cold inside. Have written to UK Starbucks about this and other outlets about the weak drinks, but not convinced they will do anything
August 2019 by Eleanor Abel
The worst food and drink I ever had. Filthy, cold food, no plates given.
July 2019 by Mark Tweddell
Coffee was more like a weak tea. Very busy place so I'll try and cut the staff some slack but they didn't even try to crack a smile
July 2019 by Huw Rees
Fast service, great delivery, good coffee
June 2019 by Sam Whatley
Staff didn't really seem to understand their own menu, were unsure what they did or didn't provide but the drinks here were of good quality.
May 2019 by Julie Nicholls
Just left this place and won't go back after the server was rude; she thrust a coffee at a customer and he took a sip before realising that it wasn't his. The server told him it was his fault because he should be able to identify different coffee, but from where I was stood, there was no system in place so if a customer is given the wrong order it's not their fault!
April 2019 by Kim Moreton
Great service, friendly staff, but the worst coffee I've had in a long time! Bitter and thin, hints of scorched milk. £3.75 straight in the bin.
February 2019 by John Theron
Coffee is always too weak and needs an extra shot. Service quality is marginal. A great selection of sweet snacks and a variety of other snack food. Not overly inspiring but it does suffice.
February 2019 by Alistair Clark
For coffee, much more convenient than the main plaza. Has its own toilets. Nice seating area and helpful staff. Parking just outside.
August 2017 by Harry Nelson
Hundreds of flies flying around behind the counter, any normal place would have it closed and treated but the staff couldn't care less.
July 2017 by Gethin Jones
Not one British staff member. very poor English if any at all. coffee poorly made service terrible little attempt to clean grim experience especially if you want a good coffee
