October 2023 by merlene paul
This visit fine but as all staff ill cough Sore throatWHY ARE STAFF NOT WEARING MASKS. SOME CUSTOMERS 0LD HAVE EMPHYSEMA MANY VULNERABLE
July 2023 by John Dillon
Helpful getting a recent prescription from another optician and offered cheaper new glasses-ordered.
July 2023 by Nicky Mcgowan
Very helpful Julie was very courteous explained things professionally all round good service.
March 2023 by Nick Richards
Great service very thorough especially as it was a short notice appointment
November 2022 by Siobhan Walter
The staff were amazing nothing negative to say they did all they could to accommodate me.. however I was double booked with another customer on arrival.... and learnt that since my last appointment I have been waring the incorrect prescription glasses that where brought and purchased via vision express... now with out glasses till me new ones arrive ..so not ideal
September 2022 by Don Prictor
All of the staff were extremely helpful and friendly I was very impressed
August 2022 by Vanessa Dobson
Very difficult to get an appointment, poor communication.But once in store staff are very friendly
June 2022 by Di Couldwell
Popped in to make an appointment & they saw me straight away as had a cancellation. Really lovely, helpful & efficient people. Couldnt do enough to help.
May 2022 by Francis Moore
On every visit I have found the staff to be very friendly and genuinely caring about delivering the right solution for my eyes
November 2021 by Kate Harrington
I was late through no fault of my own, road diversions making the journey take much longer than normal and they refused to do my test. So that's over 20 miles of fuel wasted which I can't really afford. I've been a loyal customer for about eight years, always taking my sons there for tests, glasses, contact lenses but we won't be going again
November 2021 by Keri
Really good experience. They were on time despite IT issues and the staff were all friendly and genuine. Picked out the perfect pair of glasses with some help and couldn't be happier. Highly recommended.
November 2021 by Piers Phillips
Don't bother! Three eye tests in a row cancelled. One with less than an hour's notice and one with no notice. This you to be a good opticians but it seems they can't get the staff to work in Hungerford so she yourself time and look elsewhere.
November 2021 by Justin Shingles
The staff at VisEXP Hungerford just couldn't have been more helpful in getting me set up with contact lenses. If others treated me the way Mala, Julie and Fiona have - daily life would be a much happier place especially in the difficult times we are living in at the moment.
October 2021 by Alison Farwell
Vision Express Hungerford is excellent. The staff are well informed, professional, helpful and friendly. They are happy to spend time answering queries too. A great service right on the High Street!
October 2021 by Gareth P
I have two different views of Vision Express - the overall company and the Hungerford branch specifically. First the positive. The Hungerford team were great to deal with. Professional & friendly, I had excellent care from the whole team. Where it doesn't work as well is how that links in with the broader Vision Express system. Put bluntly their systems don't talk to each other. I booked an appt online via the VE website, when I turned up at the branch they didn't even offer an appt at that time! You set up an online VE account but its not linked to anything in your branch record so its useless. Shame really as put together it would be v slick. Still if you are local to Hungerford I would definitely recommend the team there.
