July 2025 by Bruce Wintin
Great place lovely staff and very quick delivery
May 2025 by Sue Edwards
Parcel arrived box in tact inside 3bags burst open and missing yeast. Ended up with flour everywhere as they had not packed the bags securely inside. Tried to upload a complaint and website submission refused to upload. Taken 3h to unpack, photograph, fill in submission, shrink photos and clear up mess. As it's a bread flour box present for a relative not impressed. Ended up phoning for a link to send the info by email. Used Doves flour for years very disappointed.
February 2025 by Adrian Newton
Such a shame. Good product but appalling customer service. Only half my order arrived, no explanation except a scribbled pencil note: "to follow". No new delivery date either. I tried 'phoning and was told to either record a message and press hash, or press star for an operator. I pressed star five times in all. Each time I was told to leave a message. I wrote and had the 'usual' response about a couple of days delay etc. I have a schedule for baking and without knowing what's going on at Dove's Farm, cannot follow this. As I say, the product is good value, the company just needs to get its act together as regards customer services.
May 2024 by Mullum Bimby
We stopped using your Digestive Biscuits in our seminars because you use PALM OIL:(PALM OIL is toxic for the liver. PALM OIL is also destroying large areas of tropical forests and other ecosystems with high conservation values, just for vast monoculture oil palm plantations. This clearing has destroyed critical habitat for many endangered species?including rhinos, elephants, tigers and orangutans.We are shocked that a supposedly "healthy" food manufacture would add such an ingredient to be digested by humans and have such an environmental impact.
March 2024 by steve williams
I arrived at 1800hrs Rang the bell many times and called the number. There were people working inside who could see me through the clear plastic door but just ignored me. So I parked up for the night on the grain intake. A fork lift driver came outside twice still ignoring me and went back inside. Next morning 0700hrs Same again. So I walked around the outside of the building to the staff entrance and found a man sat in their canteen who was very helpful and started things moving. After being onsite for over 12 hours I asked is there a coffee machine so I could get a drink. No I was told . How about a toilet. Taking into account this is a food production factory I was shown a disgusting Portaloo . Please see the Photos. Driver's once again not important.
February 2024 by James Segrove
Long-time customer, but sack of flour not delivered (twice) and any and all attempts to contact Doves (5 in total) have gone ignored by them over a couple of weeks. PayPal case opened (also ignored)And reading through these reviews shows that half of them are describing fork lift truck reviews...you read that right! My favourite is the one with the picture of the flour stacks exposed to the rain, but with a 5 star review...wow!
February 2024 by Martin Cardy
Excellent organic flour, ideal for bread, cakes and cookies. It's also especially good value if buying in bulk. The 25 kg bags last a good long while if you're a keen home baker. The ordering process and delivery are also well organized. Thanks.
February 2024 by Antony Auty
Quick at unloading good bunch of lads
October 2023 by Ziketaus
Fast unloading with forklift.
August 2023 by Sz27 Clz75m
the box of cornflakes might as well be a third of the size for the amount you get in there. their other products are no doubt similar
July 2023 by Bob Franklin
For quality organic food Doves Farm Foods is the only place to order from to get the best products
June 2023 by L L
Awful customer service!!! Complete shambles, they advise of delivery but don?t actually send it! Employ people who actually know what they are doing! Shocking!!
June 2023 by Claire B
Awful customer service!!! Complete shambles, they advise of delivery but don?t actually send it! Employ people who actually know what they are doing! Shocking!!
February 2023 by janice amber newman (Grandma)
Paid on 17th, Doves did not give my order to DPD till 30th!! Very disappointed,. I emailed them about this and have had no reply.
December 2022 by Zike Zike
Fast unloading with forklift.
