March 2024 by Alex Smith
Tim Briggs has been a pleasure to deal with from start to finish. Car seems great on first impressions (bought an Approved Used).
March 2024 by Susan Jones
Had a stone stuck in my disc brake making a terrible noise. Called in to see if they could help there and then. Despite them being really busy they very quickly looked at my car and removed offending stone. Thanks to Tom in Aftersales - really efficient and helpful.
March 2024 by Ben_Sweeney
Don?t bother with the aftersales. My car has been with a specialist receiving some work, and has since had a drivetrain message come up. Hungerford received the car 2 weeks ago, checked the EGR Cooler which should be replaced via recall. Sent the car back, still not driving correctly. Second time around, I phone for an update on day 2 of the ?Recovery/emergency?, to be told ?The car is under contract from the specialist not you? (even though I own the car!) do not use these clowns.
March 2024 by Anthony Berkeley
Good dealership they do look after their customers
December 2023 by Doug Helsby
I am not sure what to think after waiting in all day for a call from the only person who appears to know anything about electric/hybrid cars, despite phoning up to check if I could expect a call! Not the kind of service I would have expected from BMW. I have bought BMW (not from DL) for the last thirty years and never had to make comment before.UpdateAm still waiting for tel call!!!
December 2023 by trist simpson
Took car in on a recall. Attentive and proffesional. Car was returned cleaned and hoovered. Would use them again.
November 2023 by Jim Schrick
Friendly staff in parts department, always cheery and polite on the phones.
November 2023 by Adam Richards
Andrew Barker take a bow! Huge thank you to yourself and the Petrolhead Tours guys! What a fantastic week with you all, it was an incredible insight into the brand and those awesome machines! Be in no doubt it?ll be you that I?m sure many of us will be visiting in the not too distant future for ?the next one? ????????? Thank you!!
October 2023 by Marcus Hudd
Fabulous car dealership!!
October 2023 by Katie Maloney
My car was serviced and recalled less than a month ago. It was sent back with the engine light on & I was told it was fine to drive 'just a system error', I sent it back & they did basically nothing. My engine was vibrating & gearbox was rattling. My car came out of the garage worse off then when it went in. Thank you for causing me to breakdown on a busy road with a 12 hour wait for recovery & a huge amount of stressed caused and money wasted.
August 2023 by Adrian Lush
Friendly straightforward service from nice people. A welcome change in the 21st century!
August 2023 by kevin wood
Helpful staff. Dealership was one of the best to look at, as they'd made the effort to choose various different colours of model. Rather than the sea of black/grey that most have.
August 2023 by Ben Tattersley
Duncan is an absolute legend. Perfect, prompt, no messing about service. This is a standout BMW dealership if you want something a bit more interesting than your everyday runabout. Their inventory just reads like a Christmas wishlist, especially if you get the chance to go upstairs and look at the really special stuff. I cannot recommend them enough. Even the mugs for the cup of tea bleed motorsport, they really care.
July 2023 by Tom Beck
Outstanding service. Amazing experience, Tim made the process of buying a new car faultless. From initial enquiry to collection 10/10.
July 2023 by Salim Khan
Non Professional Communications with borderline rude sale person! Steer clear!
