August 2023 by Sami Achouri
I have never had one successful delivery with Royal Mail, my latest delivery has ?address inaccessible?, bare in mind the delivery is already late, my road has two entrances and whilst one is half shut due to road works, no effort was made to enter nor try the other entrance.. Royal Mail might as-well just shut down, I can?t even say whilst it?s ahead, it?s far from it
May 2023 by RAY ZEMEL
objectively the worst mail company in the country
April 2023 by Tim Beech
Useless operating times. At least you had one full day open pre pandemic. 8-10am is not convenient at all.
March 2023 by N Badole
It used to be great for dropping off Tracked 24 and 48 parcels or collecting missed deliveries, now Royal Mail basically don't want us to use their Delivery Office services so cut down opening hours. The Tracked 24 and 48 items are not accepted at Post Office, so this is very inconvenient.
February 2023 by Parallelwade 08
Useless operating times. Got a red card through the door for a next day tracked item even though someone was home to receive delivery to find it sent back to an office that isn't operating. Workers in uniform at the building would not help because the office is closed. How does any customer service point operate with open times set to 8am-10am. Hope your strike actions were worth it as you don't deserve your jobs. Terrible service
February 2023 by kungfuhamster3
OK but only open for 2 hrs so if you work forget it
December 2022 by Steve Barnes
Useless and lazy, a week for a 48hr delivery. Sack the lot and get people who appreciate the work.
December 2022 by Phil Brittain
Used to be good. But now opening times have been slashed and its increasingly difficult to use.
November 2022 by Alex Gilder
One of their drivers wrote off my car by pulling out onto a road, at speed, without looking. The driver was blunt and rude, didn't provide their name, and just said Royal Mail's insurers would handle it and left. This was on campus at the university where there are pedestrians everywhere. A few weeks later I see the same guy speeding on campus again...
October 2022 by Andrew Waterson
Trying to get through by phone to ask about package which says is under paid without success. Why are opening hours so short 8 - 10 am. Why not give customers more choice and open in the afternoon once a week 4 - 6pm so I can call in your office after work to find out more about the item you are trying to deliver, as you won't answer the phone.
October 2022 by David Hall
Friendly staff, quick interaction. I think they all work hard and I think they all deserve a pay rise!!! Great job ?
October 2022 by Kar Ann Chew
Open for only 2 hours a day. At the most inconvenient time. It's a joke.
August 2022 by dean croker
Great staff mismanaged by Royal Mail. Pointless and useless opening hours making a once good service unusable.
June 2022 by Scott C
Very Helpful Staff and very short waiting times. I have no doubt there are busier times, but you must check this before going. Also check opening hours as these have changed. I have never ever had any issues at all and on every visit staff have been pleasant and helpful.
August 2021 by Martin Emmonds
Funny how Royal Mail's official website doesn't give the telephone number of the local delivery office, but Google helpfully do! Obviously Royal Mail don't care about customers, or bad service, so they don't want to encourage complaints, which providing the number of the local office obviously does.The regular postman is OK, but they have some right dolts as stand-ins. I get home today and find a load of bent-up letters and leaflets sticking out the letterbox (a straight-through box with no draught-excluder, basket, etc. that might lead to this sort of thing happening).Seriously how hard is it to open a letterbox and flip the mail through? What kind of loser would find that a difficult, challenging task? Not putting letters through advertises to burglars that nobody's in and the fact that it means the box is propped wide open makes my home cold and damp.
