January 2024 by richard wells
Not great service. I asked a lady assistant for the location of sandbags. She directed me with a wave of the hand. I asked how much sand I would need she said "I don't know its not my department" and walked off I went to where she said where there were no sandbags or a gap. I then found an empty bin with a sandbag sign on it. I left the lady was behind the customer service desk. ThIs is not good service. I am sure there must be a reason for it what I do not know. I went to Travis Perkins where I purchased sandbags and sand from a helpful team who helped load the sand into my car.
December 2023 by Lola Claridge
I waited 5 minutes for the shower water to turn on yet it never did, must be a problem with the pipes. I tried on what I thought was a 'mask' but soon realised the reason I couldn't see through it was because it was a knee pad. I stuck one of the plungers to the floor to test the 'suction' yet pulled it up extremely easily so I don't think it would work to well for a clogged toilet. Overall I had a great experience and the staff were lovely.
November 2023 by Viorel Balan
Perfect shop to find anything for your house, garden, garage, shed, and all the tools you ever wanted
October 2023 by Paul Rogers
A good range of DIY and tradesman tools and materials and good prices.
August 2023 by matthew gilbert
A large store with knowledgeable and friendly staff.I?m glad it?s my local and have never been let down.The online stock checker is always accurate too.
June 2023 by john wilson
Very helpful and polite staff.
June 2023 by Ben Richmond
Think you really need to train your staff better that are on the till?s. Manners are free. No ?thank you ? once you?ve paid. They on their phone?s texting. Come on just sloppy.
April 2023 by Philip Wark
Got what I needed but what dreary retail experience. Genuinely looks like a business that is about to go out of business. Dirty, dirty car park, poorly maintained trolleys, extremely tired and badly stocked retail offerings. Total lack of engagement by staff. Thought exactly the same this time last year when I happened to go in there. Seems like nothing has changed. Wish I had just gone to B&Q who at least locally are on a different level.
April 2023 by Cody Purcell
Good shop, easy to park at. Easy to find what I'm looking for. Got lots of paint and testers. Lots of flooring to choose from and show rooms. Open on weekends. Always a pleasant experience.
February 2023 by Jonathan Watkins
Bracknell is a large store and is as good as any! The Car park needs a good and regular sweeping though, screws and debris are commonplace....not good for tyres....I have made many good purchases at this store with no issues and we use it a lot.
February 2023 by Sophie Watkins
Very cool and let me ride my scooter around:)
December 2022 by Nick Ferguson
And the saga continues ?.. had an email response due to our first Trustpilot review below ?? we gave them the information required (3rd time of doing so) and ?? you guess it ?.nothing. We are told Customer Service can not even contact their own Installation Managers to get them to correct the appalling workmanship?..The wait continues ?.. be warned read the TrustPilot and Google reviews before you commit any money to Wicks (God, I wish we did) and good luck if you do?..Previous review posted on Trustpilot??.Spent £25k on a kitchen in March, started work in July and still not completed ..... Showroom Design Manager visited home to see the poor workmanship and unfinished areas, but has no authority to help nor can the Showroom Manager ( honest this is what they said ...happy to take the money though)!!!, Now pushed on the Customer Service team who acknowledge the issues from the reports and photos - but don't have any authority to do anything - Apparently its the Installation Mangers responsibility to sort out issues - no one else's .... but the Installation Manager doesn't respond to any emails or contact from customer service.... No one at Wicks will take any responsibility or ownership, no one rings back or gives us updates, everyone says there are issues to sort and promises they will do what they can - but we never get a call back and we simply have to start again with whoever answers the phone when we call every week !! .... Awful experience, Awful communication, Awful company .... £25K on a dream kitchen which is now a nightmare !!?..some of the photos below?..
December 2022 by Ray Thorpe
I had a great young man serve me today in Wickes his name was Josh. He was very polite when he served me, and even carried my bag of post fix to my car and loaded it for me. You will go a long way in life young man. Thank you for helping an old man .
December 2022 by Bakhtyar Mawlana
The worse customer service I have ever seen. Bunch of rude, careless, not mature teens on shopfloor & tills.Don't waste ur time & money in this store.
December 2022 by Jack Johnson
Normally a great shop, but arrived at 7:40pm to pick up some last minute supplies for a job it was shut, despite the sign on the outside of the door stating it closed at 8pm. Really disappointing they can't manage to keep to their publicised business hours
