October 2023 by Lawrence Wood
Nice store, helpful staff, but it was really annoying that the books weren't in any kind of order other than grouped by genre, so trying to find everything by specific author was impossible. Even the staff member we spoke to couldn't find a couple of the books they said they had in stock because the shelves are so chaotic. For that reason, I dropped 1 star. However, if you like the randomness and stumbling across odd books here and there, I imagine this would be a great experience.
October 2023 by Lee Boehmer
A fine store, well laid out with helpful staff. I'd like to see search terminals available.
August 2023 by Elizabeth Mclaughlin
Staff are always friendly and helpful. Great for books and games
August 2023 by Asun Olivan
Apart from the amazing selection of books, the best about this specific store is its staff. Especially David. Such a lovely, kind and knowledgeable person ?
July 2023 by Chris McDowall
A great variety of products both in books jigsaws and educational matters
July 2023 by Jennifer Murray
Very helpful staff member helped us make the right choice of book voucher!
June 2023 by loving life
dogs allowed and fussed over. incredible air con for such a humid day.great selection of children's books
June 2023 by That Spaceman
Very friendly and helpful staff, happy to help you find the obscurest of books. ??
April 2023 by Nick Fleming
Not the biggest Waterstones I've been & since the town was revamped it feels very squashed without the upstairs section, but putting that aside I have found the staff very polite & helpful in this branch.
April 2023 by Veronica Merry Bliss
Great selection of books , very helpful staff
January 2023 by Patricia
Having tried a wide range and multiple books on a quest for new reading material that didn't quite hit the mark for my 12yo I headed to Waterstones in Bracknell armed with two photos. One for all the books he really enjoyed and one for those he didn't, for various reasons. I asked for some help in store, showed the photos and explained the reasons for his likes and dislikes. Well, I could not be more impressed and grateful to the chap who assisted. He took time to understand, so quickly was able to get exactly what my child found 'a good read', despite him not actually being there, recommending some books. I came away with three books and new authors to try. Thus far, now on book two, my child has really enjoyed the recommendations. Thank you so much for your help and kind assistance, it is very much appreciated.
January 2023 by Tracy Moloney
Got all I needed great help on phone in the afternoon with young lad he was so professional
January 2023 by Kirsty Hodson
Lovely shop and the staff are always cheerful and enthusiastic. Prices are very high but then so are their overheads, I expect. I enjoy shopping here for gifts. Gorgeous editions of classics available.
December 2022 by Stephen Brookes
They ordered the book, sent me a text when it was in. They have friendly and knowledgeable staff.
December 2022 by Sonia Moore
Always full of good books
