March 2024 by Arron Tull
Hadley was absolutely fantastic.He was a great help when it came to booking my next holiday. No question went unanswered and even recommended activities for the holiday for both me and my girlfriend.Lovely gent - highly recommend Hadley if you?re looking at going away!
March 2024 by Jack Waterman
Went to the shop yesterday to book a holiday for the summer to Rhodes Greece! As we wanted to know if the NHS blue light discount was available in store, we rung up first and Becky answered to let us know that it is available! When we arrived Becky was there to greet us and was so very helpful. She shared some of her experiences with us and took us through everything we needed to know about our holiday. A very great sense of humour made our booking experience even better! (Thanks for the laughs Becky) we have used TUI for many years to book our holidays and as always, everything runs smooth and everything is clear to us! 10/10 to Becky for helping us yesterday and a huge thanks to TUI, hope to see you again soon!???
February 2024 by Petra Stieber
Visited this week and met Nikki in store who was a fantastic help, making everything so simple for us. She was patient with all our queries & requests, nothing was too much trouble, she helped us book our up coming trip to Turkey and we really excited about it. We didn't feel pressured or rushed and she took the time to find us good flight times, sorted out our airport parking and really made booking this trip a great experience. We would have no hesitation in coming back and left with brochures to start planning next year's holiday too. Highly recommended, the very best service with great advice.
February 2024 by Marta Rycyk
Always a great service at the travel money point
February 2024 by Trevor Dalton
Great service Becky we now have no worries and are very much looking forward to our holiday. Brenda and TrevorvDalton
February 2024 by Ian Gauldie
Really nice people, Becky was an absolute legend, with a brilliant sense of humour! She made everything straightforward and easy. Excellent service thank you!
January 2024 by G F
We visited Bracknell Tui this weekend and were assisted by Becky. She helped us decide what family holiday to book and answered my many questions! She shared her knowledge and experience with us, helping us to create the perfect package.When spending so much money it is important to know you have made the right choices and have the correct information, not clicked the wrong box or speaking with someone after being on hold for an hour!We didn't have to wait, we weren't rushed and we came away very excited! Thank you.
January 2024 by Jim Mcquire
Just booked our next holiday in store at the Bracknell store, dealt with the lovely Nikki, as usual Nikki was very helpful, informative and knowledgeable of the resort we choose, ended up getting a better deal than booking online, thanks Nikki will be in again soon.
November 2023 by Donna Maclean
I would not recommend using Tui, our flight last year was cancelled causing a lot of stress. Our transfers didn?t show up causing further stress and extra money for my family. We had a really long email trail to finally get a credit note and unfortunately not a refund. Tui refused to refund things we paid for that we didn?t receive I.e room upgrade, transfers.Unfortunately the experience has been beyond stressful again and we?ve been miss sold a room type, we?ve tried to upgrade and pay extra but we will be charged for Tui?s mistakes. Every problem seems to be the customers fault and no responsibility is taken also no resolutions are offered. Very disappointing I will not be booking again.
November 2023 by Simon B
I have used TUI Bracknell for a number of years and have always been really delighted with the service.I do however want to make a special recommendation for someone looking at booking a Cruise. Both Charlotte and Fleur are absolutely brilliant, super friendly, very knowledgeable and they do exactly what they say they will do. Plus they have always been able to offer me a better price than going directly with the cruise company, which is why I have just booked again with them. So if you are looking at a cruise or have any queries do speak to Charlotte or Fleur they are both fantastic and TUI are extremely lucky to have these two stars.
November 2023 by karen gathergood
Just booked my holiday with the lovely Fleur. I can not fault her patience with me as I was particular about what I did and did not want. She spent a long time with me searching for different hotels until the perfect holiday was found and booked.thank you
September 2023 by Sammy Webb
Hadley was amazing,really helpful and nothing was too much trouble. Recommended this branch to help you book your holidays, and don't forget to ask for the Internet price match ? ?
August 2023 by Tina Pawson
I spoke to a lovely lady called Nikki explained that I wanted a cruise I had limited funds and where I would like to visit she came back with a fabulous 10 day cruise within my budgetThank you so much Nikki will definitely use you again
August 2023 by Sydnie Holden
Nikki was fabulous , booked our holiday in November and made sure we got the best deal and had a smile on her face the whole time!??
July 2023 by Alfi Harris
Kelsey was absolutely amazing! She helped with all my inquiries and was so happy to help. Thank you so much for all your kind words and help. I can?t wait for my holiday!!