August 2025 by Kim Francis
Poor service. So rude. Wont be going back or using again
June 2025 by Szabolcs Ipacs
I called to get a rough estimate for a simple repair ? sewing one side of a backpack handle back on. Before I could even finish explaining, the person on the phone rudely interrupted and told me that I would not call a gardener for a quote for my garden without seeing it?? For god sake, its a handle repair...
I would have accepted his reasoning with a bit of a professionalism, if you don't fancy working Sundays or answer phone calls, then don't advertise your services and phone number online?
April 2025 by Ibrahim Choudhury
Leigh was an absolute incredible gentleman that has been able to provide excellent service on the many occasions I?ve visited. I?ve had no problems whatsoever, His personality is fantastic and the work in which he carries out is always to the highest of standards. Could not recommend him more.
April 2025 by Leony
Stupid key cutter.. barely speak english. We already revise our order to only one key. And he created 3 keys instead of 1.
When we complained he said next time speak clearly. We were clear and he was busy looking for the blank keys. Charge us more than we need. Stupid
January 2025 by Emma Say
Good service provided
January 2025 by James Turnbull
Massive thanks to Harrison for his assistance today, will be my go-to place from here onwards!
January 2025 by Lois Plumley
Great customer service! Harrison was very professional & helpful.
January 2025 by Caron Wilcox
I needed a new car key for a spare. Leigh was really helpful and patient as it wasn't playing ball, but he didn't give up and eventually it worked. Thanks Leigh, great service
July 2024 by Wesley Nichols
James was amazing, he couldn?t do enough to help. Very happy, 5 stars and highly recommend. Thanks James!
December 2023 by Christopher Spicer
Got the Zippo flints I required at a reasonable price.
September 2023 by Krystall Blake
My bag broke on the seam and it wasn?t a repair I could do myself, So I brought it over to this branch in hope that something could be done.We weren?t sure if it was possible as the layers were very thick. (A well made backpack)The guy that was working said he would try as I done my shopping, I was absolutely thrilled that when I came back and He had managed to repair it, thank you James! I use this backpack for everything!!!! Great service and kindness which you don?t experience everywhere.
August 2023 by Martin
James was such a nice person and very helpful. Needed a key for a really old padlock and he managed to sort me me.
June 2023 by Amandine Painton
Amazing customer service! Daughter came back from school with broken shoe strap. Before heading to the shop and buying a new pair near the end of the school year, I remembered about this repair shop! All fixed in 2 min! Brilliant for the environment too.Don?t throw your shoes before trying to fix them if they are still in good condition! This is the place to go. Thank you for doing your part to reduce waste and save money to your customers!
April 2023 by Chloe Emma
Great, friendly service! Thank you.
January 2023 by Karen King
Great service