February 2024 by Greg Burton
This store will do everything it can to not give you a refund on any unwanted items. Terrible and unfriendly service by the manager.
January 2024 by Ben Hughes
Helpful cheerful staff. Good but expensive boots. Nice looking shop. If you are going to charge £80 for a shirt they should be ironed.
December 2023 by Jurgita ??sn?
unpleasant manager I brought new unworn shoes to change, but the box was accidentally broken by the children, I told them to change the size or refund at that time, but they did not refund because the box was badly damaged, stupid internal rules, rude service, I will not go there again, and according to the law they shouldrefund me the amount I paid for the unworn shoes
November 2023 by Colin B
Very knowledgeable and helpful staff, super friendly and of course fantastic products. I shall be shopping here again, thank you.
February 2023 by Guy Hancox
Great quality footwear (natch) but lovely staff too.
November 2022 by Dan Pruteanu
Great shop with amazing quality products and nice examples employees , they give me a discount as well!
November 2021 by Olivia Vockins
The layout is beautiful, the staff are helpful and chatty, and the prices are reasonable for good quality peices. They also had a sale section at the back that stocked bottoms, tops, shoes and accessories for at least 30% off full price.
November 2021 by Aidan Hyde
What?s a great buy this morning for my first time in timberland at The Lexicon both members of staff in the shop were really friendly and really great service to also very well spoken that?s what you like a service with a smile definitely will be going back again ???
November 2020 by ALAN
Excellent experience lenka was the most helpful person I have ever experienced in a shop and her knowledge of products is phenomenal
November 2020 by WGL1089
Excellent service from the store manager today, she went above and beyond to help me. Thank you!
November 2019 by tom allen
Went here to get some boots for my wife for Christmas. The staff were helpful and when they didn't have the product I required in stock they ordered it in and gave me some extra discount. The products sell themselves though... great quality.
November 2019 by Pete Smith
Disgusting rude unhelpful staff!!! Particularly Lenka the so called manager who abuses customers and refuses to give money back on faulty items, then refuses to deal with anything and hides in the back. Worst experience ever, avoid this shop. Lenka lies as well.
November 2019 by Cleaning and Janitorial
Great store. Staff very helpful will deffo visit again
November 2019 by Jonathan Earl
Great range of clothes. Sales assistant was a little full on. I was top to toe in Timberland so there was no need for the hard sale.