December 2023 by H M
Very slow service, especially for a Starbucks. There were plenty of staff but for some reason orders weren?t being fulfilled very quickly. Would be fine if you?re not in a hurry. Friendly staff though.
December 2023 by ?????? ??????????
All staff really nice?
November 2023 by Cooper Mosses
Went in today half hour wait for my coffee place was also very dirty. Staff ineffective and management was rude
November 2023 by Phil
I'd recommend the Almond croissants.
November 2023 by Tom Penston
Utterly clueless staff. There must have been 20-30 people.waiting for their drinks at one point. Instead of clearing the backlog they continue to take people's money and just add to it. Painfully slow and highly frustrating experience, I shall not be returning.
October 2023 by Phoebe Shortt
The staff show a complete disregard to customers allergens. Thankfully the reaction I have to this allergen isn?t deadly because otherwise today would?ve ended very differently. Incredibly unsatisfied with this experience and will definitely NOT be going back. I will be taking this complaint further because it is absolutely unacceptable.
August 2023 by Eve Allen
Not my favourite coffee, so may be biased.Ok for a takeaway, the seating area is not an area you would want to spend long in. No atmosphere, attached to Sainsburys store. Friendly staff team.Kid-friendliness: There were groups with children.Parking: Free parking for 2 or 3 hours.Wheelchair accessibility: Easy access, press door push for automatic entry, flat floor space and tables that wheelchairs can roll up to.Or access thru the supermarket.Disabled toilet within store.
August 2023 by Vikas Vishwakarma
Friendly staff and their coffee tastes better then other branches
August 2023 by Darren Hendry
Today I went in ordered food and two drinks to take away, 5 members of team were behind the counter at that time, the sandwich was whisked away to heat up and the drinks order was taken. The two making drinks were happily chatting away plodding along, the queue slowly slowly going down, my food was handed over almost a full 10 minutes before the two extremely chatty two had finished making my drinks, luckily partly warm cheese is ok with my partner. Would be a better idea to match the food speed with the drinks or make the people making the drinks to step up the game a little at a busy period.
July 2023 by Forsters_11
Absolutely disgusting this morning, not a clean table anywhere, dirty floor with rubbish & spilt sugar all over the place. Condiments bar filthy dirty. A disgrace to Sainsbury?s.
June 2023 by Marlee Roberts
Everything was fine whilst I stayed.
June 2023 by Jon Collins
Possibly the worst coffee experience ever! Dirty restaurant, staff loo uninterested, coffee bland and a 10 minute delay between hot food and coffee being ready. Not acceptable and this place should be closed permanently. By the way, I have given ratings of one star because it isn?t possible to give less!!
June 2023 by Andy Williams
Really friendly helpful staff and great coffee.
May 2023 by David Rich
Prefer table service like Wokingham Sainsbury's
April 2023 by BennyB1092
Normally get great, friendly service. But Bobi was rude and didn't listen to my order properly. I'd requested two drinks to take out and two croissants to eat in. After taking a while to make our drinks, she gave me drinks in mugs instead of takeout cups. I asked her to please swap the mugs out, to which she responded by asserting "you asked for drink in, not takeout" I corrected her, and as I walked off, my partner saw her give me a funny look. She sloppily transferred the drinks over to takeout cups, and when I asked which was which, she bluntly stated "you've got the labels!". Not happy, terrible manner, does not deserve to be in a service role! I'm just glad her colleagues are nice!
