September 2025 by Sam
A really friendly and thorough customer experience from Romans Bracknell - in particular Lyndsey (Sales Move Manager) who ensured our move went through as smooth as possible and was super helpful with anything we needed & a shout out to Román Rifón who was also a fantastic help throughout the process as well - Highly recommend :)
September 2025 by Georgie England
Emma from Romans has been extremely helpful and her service was lovely! Thank you so much :)
September 2025 by owen moody
Will from Romans was very professional and helped me secure a rental that had a lot of interest. He alerted me early on that the property was available, got me an early viewing, and then helped me through the process once I had decided to go ahead.
September 2025 by Chef SK
Amazing service and always willing to help. Main thing for me was they always answered their phones
September 2025 by Lyn Illsley
I'm so grateful to Lyndsey, Sales Move Manager, for all her support throughout my move. From the moment my offer was accepted right through to exchange, she made the whole process quicker and smoother. Lyndsey was brilliant at liaising between myself, the sellers, and the solicitors, ensuring that everything kept moving forward. She was always quick to respond, extremely helpful, and kept me updated every step of the way. The process would have been much slower without her ? I couldn?t have asked for better support.
September 2025 by Aaron D'Souza
I worked with both the rental and sales team for my property in Bracknell. I've been impressed by their diligence and guidance / help throughout the process and their quick, clear and complete communication and responses to emails. We've also received excellent service from our property managers, most recently, Jacqueline Miles-Miller, who is solution driven, replies promptly and confirms Roman's top reputation and customer service. Overall, I'd recommend Romans' services.
September 2025 by Aishwarya Deval
I had a great experience with Romans. From renting to end of tenancy, they were professional, responsive, and incredibly helpful. They kept me informed throughout the entire process's and made everything run smoothly.
I would like to thank Kaitlyn Young to help process my end of Tenancy making it a smooth exit and expediting the return of security deposit etc.
Thank you, Romans and team, for making what could have been a stressful experience feel easy and stress-free!
August 2025 by Jaimee Davies
I?ve had a great experience with Romans so far. Will has been fantastic in helping me and my partner secure our next property. He?s been on top of everything and kept us updated every step of the way. Thanks again for all your help Will!
March 2024 by Julie McCallough
I would have no hesitation in recommending Jacqueline Miles-Miller at Romans Letting & Estate Agents. Jacqueline managed the tenancy arrangements on my behalf and I was kept up to date at all times. She was efficient, expeditious and friendly in dealing with all matters. In fact the whole process has been a very pleasant experience thanks to her. Thank you Jacqueline I truly appreciate all the help you have given me. All the best.
March 2024 by Marlize Whitfield
Dear Jacqueline Miles-Miller,I am so grateful for your quick and friendly response to my recent email.I am impressed by the quick action to my request regarding a few items that needed attention at the property, and an action plan put in to place.Thank you for always being mindful of my individual needs and the support you give me.Your support goes above and beyond what I expected and I am very thankful for your kindness.Thank you for truly exceptional customer service;Five Star experience !
March 2024 by Olena Fedorova
I am very grateful to my agent Jade Henton for being incredibly friendly and helpful with all my questions, she is very customer oriented and a true professional. It only took a few hours from viewing the apartment to signing the preliminary agreement and placing the holding deposit. I am very excited and can't wait to move into our new apartment as soon as possible.Thank you!
March 2024 by Elena Diana
Avoid them as best as you can!! Very unprofessional personnel. If you find a house and you want to purchase it, I would avoid them. Unfortunately, they will cause you lots of stress and anxiety. Put lots of pressure on you, and when you find faults and want to find ways to sort it out, they avoid you.Having checked with other of my friends, they all had issues with Romans.I wish I'd known before having to deal with them!!It's not worth the hustle. Just avoid them!!
March 2024 by Sam K
Lisa Fazal has been our lettings property manager and we couldn't have been happier - she's friendly, professional and understanding. Romans in general have been a good company to work with.
March 2024 by Nigel Nichols
I would like to give a big thanks to my property manager Lisa Fazal who has managed my property in Bracknell with great care and attention and has always dealt with any issues that have been raised in a timely efficient way .During the time she has been my manager we have struct up a very good friendship .If I was able to give 6 stars then I would have certainly given this
March 2024 by Shriharsh Lolla
This review is for Reece at Roman's Bracknell office. Reece is very proactive in helping his customers by approaching them about their issues and reaching out to the respective resolvers. I found Reece very helpful and always sharing updates on the issues. I wish Reece well with his career.
