February 2024 by Diana Raluca Ermeneanu
Horrible experience, the staff had a rude attitude. The food was not tasty, felt cheap. The fries were burned and felt like the cheap frozen Poundland ones. Pizza was not cooked well and for two sides of fries When you pay £51, you expect quality food and stuff without the attitude and we got none of it. Will never eat here again.
January 2024 by Arshed M
Very well treated by DevonN. Excellent food, well made and on time.
January 2024 by salman shahid
1hr 40 minute wait and told only one driver working.
September 2023 by Wuwuw0778
Was clean Pizza was normal Pizza Hut Had to order through the app and do everything that way it seems
September 2023 by Rhys
Order from the pizza hut app . We expected to receive our order at 9:20 pm and it said the order has arrived . We hadn?t received anything . We have tried calling and it?s saying the store is closed . this is at 9:30ish. Not ordering again anytime soon !
September 2023 by Tayla Conway
Ordered off the website. Call to chase as it was half an hour late. They have turned off their phones..... and to top it off it says its been delivered 2 hours later.... and its not arrived
August 2023 by AM Khan
Waste of £8Ordered a garlic tear and share. It barely had any garlic or cheese inside it.Called up the store and spoke to a guy called Kashish who said that's how much they've put.Daylight robbery!Not ordering again. I'm from Reading so not use to this particular branch.
August 2023 by Manvir Chaggar
Leo provided excellent customer service, even though there was no chicken available he was very helpful in helping us change our order. Thank you Leo for the great service ?
August 2023 by Ben Klimits
Ordered my food, never received it. Application said, my food has arrived. Where is it then? Hut not answering my call, then an automatic answer said, the hut is now closed. At 8pm.
August 2023 by Richard Page
Tied calling for pizza just got told to keep holding 45 minutes no answer
July 2023 by Gintaras Poskaitis
Terrible. Kashish (manager) is rude and has no customer service skills whatsoever. Pizza comes with random ingredients which means hygiene is questionable and be careful for allergies as you might get a surprise
May 2023 by James Gale
Placed an order that never arrived. The restaurant never answer the phone. I shall be contacting my card issuer and lodging a complaint with head office. Do not use this scam restaurant.
April 2023 by Helen B
Didn?t receive our ice cream, delivery driver advised he would go back and bring it to us. I rang to chase and make a further order and I was advised I would have to pay delivery - even though he was on his way! So I cancelled my further order and said forget it then had to chase the ice cream again - no apology on the phone whatsoever
February 2023 by Nancy M
We arrived late after having left the Blue Smokehouse hungry as the food was so bad and inedible. The staff were friendly, helpful and not a bit put out that we had arrived late. They really were a credit to the manager. Thank you. You have no idea how happy you made us.
February 2023 by Jay Purewal
So this is what i have just received for my kids dinner. Rang up and spoke to manage Satish who was not sympathetic at all and did not offer a solution apart from waiting over an hour for another pizza. Also received the wrong sides, when asked why i wasnt told what i ordered wasn?t available was told ?i dont call customers to tell them, they get what we have and what we don?t have they don?t get?Seriously disappointing!
