May 2023 by Eszter Magyar
Friendly, helpful, support team.Kind, smiley staff there.
April 2023 by Andrew Hawkins
The staff are very helpful
March 2023 by David Hannam
Most helpful
February 2023 by Helen Stannard
No waiting
October 2022 by Ewan Evans
Amazing staff and very helpful.
August 2022 by PS
My card was blocked so I decided to visited Bracknell branch for help, rude and unhelpful staff not bothered at all. Wouldn?t recommend to anyone.
August 2022 by Adrian Laws
Wanted to thank Janet for her help st Lloyd's today. She made sure my enquiry was dealt with and was nothing but helpful. Great service
June 2022 by Lina Akelaityte
How can you rate the bank well when they block your card to use online and not letting you know? Then you go to the branch (Bracknell) and don?t get help except handling a number to call yourself. The same number I could Google myself though it didn?t answer for ages anyway. So tell me please how the client should solve any issues with you if there is no sufficient help nor in physical bank nor online?By the way, there are no chairs for people to sit while waiting in the bank. You should think about elderly or pregnant women. No, it is definitely not the bank you would like to deal with.
October 2021 by Andrew Doyle
Rude women on the counter, especially when dealing with people from other nationalities, felt as though I had to be extra careful with what I said to ensure I got the help I needed
October 2021 by Chris McDowall
Excellent consultation desk
July 2021 by Virginia Fernandez
Lloyds is currently requesting future customers to open accounts online. Absolutely fair with the ongoing pandemic. But then we bring a proof of address - a tenancy agreement - signed electronically because DUE TO COVID our agency is doing everything online. And they tell us that the proof of address needs to be signed with a pen. Bright.
July 2021 by Robert Balogh
Rubbish.... yesterday was a same sign on the door. "We are close on 15'th Monday. Today another sign. I ring the Lloyds office, they don't see any details in the system. They say its open today! ?
September 2020 by Maninder Singh
I had a fabulous experience in this Branch today . This bank and specifically Bracknell branch have always surpassed my expectations. Samantha (the branch manager) demonstrates the gold standard of customer service. Wish her and the team lots of success and sincere thanks, Best regards maninder Singh,
September 2020 by qaisar abbas
Trying to open joint account in branch and spent 1hr filling application then computer system crashed.. staff did thy best but no joyI think LLOYDS need to do something to improve they computer system because I don?t have time to run back forward .. also no callback to update with my application
July 2020 by Dunx
Always good when I?ve visited can?t fault them
