February 2024 by Pete Jackson
Staff really seem like they don't want to be there. My son asked for a shoe in a certain size and the guy just said 'i doubt it' and walked off to speak to his mates
February 2024 by R R
Unhelpful and totally bored staff staring at the ceiling and not willing to assist. Will never come back.
January 2024 by harris R
Customer service is very bad.Assistant manager needs training how to deal with customers he's extremely arrogant.Poor service and false information
December 2023 by Caroline Achour
much the same as most JD. bit pricey but some good labels
December 2023 by A Middleton
Fantastic customer service and knowledge from Reece (hope I've spelt it correctly). Highly recommend his service to others. Thanks to him for all his help, I hope this gets back to him!
November 2023 by Smith Bedfield
Don?t allow dogs??.
August 2023 by nightx black
Very poor customer service, I was waiting 30 minutes to get shoes, after 30 minutes girl came to me saying that they don?t have my size and when I was ready to leave she came back saying they actually have my size. It?s not the first situation like this, every time I?m there I have to wait minimum 25 minutes and stuff are very rude!!
July 2023 by Horizon skiies !!!
If you are looking for awful customer service this is the place to be! I originally cut label off took it here to see if they had any stock not one staff member looked for the item requested said I must go online. I proceeded to buy jack wills item but they put wrong label on it for sizing. Check the labels before leaving! One star too many for this place. They need lessons on customer service. It wouldn't of taken them long to search there system or look at back stock. I might add that other franchises are not like this bracknell branch. Always a positive experience elsewhere. This branch won't resolve anything as its too much effort to serve a customer!
July 2023 by Sumeet Singh
Amazing staff and good collection
July 2023 by Harry Taylor
Very little staff, the staff that were there were too busy chatting amongst themselves, and looked put out that I would interrupt there chat, to ask for some assistance. Terrible customer service.
June 2023 by Stewart Nell
Yeah experience isn't great in JD Sports nobody really to help you they don't have many lines of trainers no Jordans poor experience.
February 2023 by Zeeshan Iqbal
It's not a very big store so don't expect much variety here. It's a decent sports gear shop, particularly if you're a fan of Nike and North Face products.Price is slightly higher but the quality of products are really good. staff is very friendly
December 2022 by Clair Miles
Went to change a size of a t-shirt which was a small on a large hang they told me no returns or refunds today 26/12/23 is just changing it for a bigger size dont see what the issue is really not happy
November 2022 by Terry Bailey
Good variety of kids/junior products... Not a lot of you're over 6 foot or are broad-shouldered. Staff are hit and miss also, so helpful some just don't wanna be there!!
September 2022 by M Nzekwe
We went in to store just the other day to find trainer's for my son, they did not have his size in any of the ones we liked. We met a lovely shop assistant working on shoes, young girl who was such a delight, so helpful and kind. Really impressed by her impeccable service. She tried her best to ask other stores and checked online. Hard to find lovely service from stores nowadays.
