March 2024 by Nadia Sotiropoulou
Great service from Matthew! Answered our multitude of questions with patience and great knowledge. He also gave us lots of time to consider our preferences while we changed our minds a few times.Thank you Matthew!
March 2024 by Jenny Barrett
Excellent service. Very helpful, offered great advice and dealt with all my queries promptly and efficiently. Flexible with delivery date to accommodate my plans. Thank you.
March 2024 by Lucy Tim
Fantastic customer service, Jonathan was really helpful in advising the different artificial grass options ?
March 2024 by tom allen
Very helpful if you want any sort of flooring. Good range of hard floors, astro, carpets etc.
March 2024 by Caitlin Carpmail
Great customer service! Offered thorough explanations on products and gave us a range of choices. Competitive prices. Would definitely visit and purchase again.
March 2024 by Hilari Hawthorne
Good service especially how helpful Johnathan was with communication and delivery details, excellent fitter in ConwayWho is c j Saunders. Will recommend him to any one who needs a carpet fitterHilari Hawthorne
February 2024 by Matthew Tims
Staff in store were helpful and knowledgeable. Telephone follow up from Jonathon was friendly and well informed and gave us all we needed to place our order. Delivery was prompt and there was lots of good communication. Recommended!
February 2024 by Izzy Taylor
Super friendly and so helpful! Pleased I decided to visit in store.
February 2024 by Amanda Addinell
After being let down with my carpet the day before delivery. I have now been waiting 7 days for a refund funny how its instant to take money over 7 days to refund. In my small business card refunds are immediate
January 2024 by Abdur Rahman
Flooring Superstore has been the worst company I have ever had to deal with, and I will not be doing business with them again.There was poor communication, issues with their finance company not sending me the finance agreement to sign, delivery delays, and finally, I did not receive my full order on delivery as 1 out of 2 of my carpets arrived. It turns out they had not even prepared my second carpet for delivery, even though on the delivery email, both were meant to be delivered together on the same day.I cannot recommend this company to anyone because of the negative experience I have had and because of all the time they wasted. To anyone thinking of getting their flooring from this company, save yourself the trouble and look elsewhere!
October 2023 by Angela Jones
Very helpful and friendly staff who listened and are knowledgeable. Ian spent time explaining various types of flooring and answered many questions.Many thanks to Ian and the team who made our visit worthwhile and enjoyable. BM
August 2023 by James Clifford
Fantastic service. Simon was incredibly helpful and personable. Gave lots of time and advice to steer us through the process. Very happy overall.
August 2023 by Peter Richardson
Very friendly staff and helpful with what I was looking for. Would recommend
July 2023 by David Wanless
Craig was excellent from start to finish, went over the different options. A real asset to the company
July 2023 by Kiara Maher
Lauren was fantastic, we came to see her 3 times to discuss various flooring. Finally settled on one we love and are very excited for out new project.Highly reccomend Lauren, very friendly, helpful and knowledgeable!
