March 2024 by Charlie Gibson-smith
STAFF REVIEW: OLIVIADate of interaction: 13/03/24Time: 18:30Location David Lloyd (Bracknell)?I had the most amazing tour of David Lloyd recently, mostly because of Olivia in the sales department. Olivia immediately put me at ease with her vivacious demeanour and kind greetings as soon as I arrived.Olivia demonstrated the outstanding features and services of David Lloyd with remarkable enthusiasm and expertise throughout the tour. She took the time to learn about my tastes and fitness objectives before making tailored recommendations that gave me confidence as a prospective member.Olivia's sincere desire to assist people in leading better lives was what most struck me. She was truly concerned in finding the greatest fit for me, not just selling memberships. Her wonderful disposition paired with her meticulous attention to detail made the experience delightful and unforgettable.Kind regards,Charles
March 2024 by Evangeline Hayward
Amazing facilities and super clean
March 2024 by Grace Springle
Amazing club, clean and fast service and help
March 2024 by Denzal Rasta
I'm happy overall.NOT A SINGLE ASSAULT BIKE ANYWHERE???? loads of pelaton bikes.All your other branches have assault bikesPLEASE GET SOME
March 2024 by Aishatu Abubakar
We just got a family tour and signed up!!!! Tour by Paul was amazing and we were completely sold. It?s more than we ever imagined. It?s a place for everyone! Honestly one of the best decisions. Members kept saying how amazing it it while we were on tour. We got to see it busy and got a great feel for it.
March 2024 by Okey Chukelu
My family joined the club today. Customer service was absolutely the best. Facilities are amazing. Look forward to enjoying my time here with the family.
March 2024 by Gary Jones
Ben does a great job
March 2024 by Emma Walsh
I?ve been a David Lloyd member for sometimes but I have cancelled my membership for a few reasons. The cost could be affordable if you feel you?re getting your moneys worth. In our case we feel not. The family swimming pool is always half closed for lessons, meaning everyone is in half of the pool and there?s not much room to move about. The car park has become so full there?s a queue for a space on a Saturday, let alone trying to find a parent spot which is almost impossible. Last weekend when moving to the only spot available in the car park to plug my daughter into her car seat because I couldn?t open her door, I was told very abruptly by a reception staff member to move immediately - with no regard for the situation, plus there have been a few incidents of rude people, most notably the recent break in and a man on his phone in the steam room (!) who became very abusive. It feels like this is no longer a club for families, I certainly don?t enjoy bringing my kids here anymore - a financial goal feels like the clubs only focus. That being said the instructors truly are great, especially Ros Viner and Paul Strickland who I will miss.
March 2024 by Ryan Crowley
Great place love the cafe; gym , spa well worth your time, Emily in sales is so helpful and lovely!!
March 2024 by Natalie
I hate leaving negative reviews but the club has really gone downhill. It used to be a really great gym when it first had its refurb and things like the new spa and Blaze were introduced and I didn't mind paying the higher price for membership as it really felt like a premium club and I was getting what I paid for. The equipment was regularly maintained and it was easy to access equipment with it in the right places at the right times and I could get onto classes at various times of the day.Unfortunately there are no classes for those of us who work late or have young children to get ready in the morning and put to bed at night (with work between), despite being a family club. I am unable to get as much benefit from my membership. At certain times in the day the spa feels more like a noisy locker room than a place for relaxation. Also, this new ice bath trend seems to have really taken hold and sometimes you can?t access the plunge for 15 mins where someone is challenging their resistance against hypothermia. The indoor jacuzzi is pretty much always cold so they could use that. The ?peppermint? experience shower hasn?t smelt like peppermint since it launched in its first week and the amethyst in one of the rooms has been a pathetic stump for some time. I have always found reception to be really lovely so cannot agree with some who have said otherwise. The new paint job throughout the club is interesting. Also, it?s a shame people have to pay more for some of the activities despite the already high cost of membership.Don?t get me started on people going to a gym but refusing to walk an extra few steps to actually do the gym so parking in the parent and baby spaces. Incredibly selfish meaning people with kids have to walk across the busy car park with their children because someone thought they were special enough to be an exception. This isn?t monitored at all.The crèche is brilliant, the staff are really great and it?s at a reasonable extra cost. The outdoor pool is also great.I feel it?s just become over subscribed and way too busy which means people are paying the same (or more annually) but getting far less from their membership.
March 2024 by Ribin Robin
Very hard to get out of contracts, machines in gym often not working, lack of staff in gym, people taking loads of equipment to use at once. The gym has a thick layer of black mold on ceiling and the walls look like they?re painted by a child. I only really use the gym and for £179 a month I would expect better facilities and basic hygiene.
February 2024 by Alex Guest
Great facilities and very friendly and helpful team
February 2024 by Kelita Martendal
Had a great experience in the club, facilities are great and a shout out to the new Activities Manager Alex who helped me with queries with the gym. Very high professional! Thank you
February 2024 by garry de moll
Luke who takes PT is wonderful and has helped my fitnesss journey. Keep up the good teaching buddy. ???
February 2024 by Richie Walters
Members of the Club need to be peoctected .. £220 a month for new members and i joined 3 weeks ago and £2000 worth of tools was nicked out of my van this evening.This isn?t good enough, you all quick to charge over the odds for membership but you can?t be bothered to look after your members. Your our responsibility once on your premises, we should we able to go and train and use all your facilities without having to worry about our property being stolen? i will continue to expose and give you bad publicity,and also loads of other members will also jump on the band wagon until money is spent on the car park? all these cheapers gyms are protected far better than you provide. Not one CCTV in that car park and you continue to let it happen..I will park anywhere i like in that premises now, and that will be in disabled bays or staff bays until somthing done.
