July 2024 by Lola Jolly
Got my order wrong and others in the queue.
Stressful environment so didn?t ask to get my order changed.
Service is slow. 2 Staff.
June 2024 by sima m.
The server (short brunette with freckles) was rather condescending towards me when it came to the card payment and then my drink came out wrong but I had already paid for it and just wanted to leave the place. If you want a cafe, go to a hotel.
June 2024 by Hannah Wild
Popped in for coffee and cake on a weekend afternoon. There was a delicious range of cakes and the service was pretty quick. Lots of seating and everything was clean and tidy.
June 2024 by Dario Ferro
Cappuccino very bad ( I?m Italian) croissant very hold, toilet one broken, one doesn?t work properly, people inside not kind at all, never again.
June 2024 by Ewa Ko?
Too hot cappuccino with poor foam, dirty table and fork
May 2024 by Norm
Good location, friendly staff, ample seating, clean tidy cafe.
May 2024 by S Everest
Always great coffee and friendly staff. The place is in need of a refurb, as others have commented. There's a blown speaker on the ceiling that distorts the background music. That's really becoming annoying.
April 2024 by Mark Whipp
always nice to drop in and have a coffee
April 2024 by Robert Sharp
Always excellent but needs a refit.
February 2024 by Renier van Jaarsveld
I am compelled to express my dissatisfaction after my recent visit to Costa, where the level of service and cleanliness was notably subpar. The scene behind the counter was disheartening, with the majority of the five staff members disengaged from their duties, including some engrossed in personal conversations at the till. This disregard for customer service was disconcerting and not what one expects from a reputable establishment.The condition of the seating area further compounded my disappointment. Despite numerous vacant tables, not one was adequately clean or prepared for new customers. It was apparent that while the staff did collect trays, they neglected the essential task of cleaning the tables afterward. This oversight in basic hygiene and customer care is not only unwelcoming but also raises serious questions about the establishment's cleanliness standards.This experience compels me to urge the management team at Costa to address these glaring issues promptly. The staff's apparent lack of initiative in maintaining a clean and inviting environment reflects poorly on the management and the overall brand. Customers should not have to contemplate bringing their own cleaning supplies to a professional establishment, a sentiment that speaks volumes about the current state of affairs.I hope this feedback is received in the spirit of constructive criticism, with sincere hopes for immediate and substantial improvements in both service and cleanliness at Costa.
February 2024 by Helen Stannard
I had tuna penned and a coffee very nice very help
February 2024 by Nick Rowsell
Could be
December 2023 by Jennifer Murray
Tables not cleared and in need of a wipe! Decorations very uninspiring. I'm surprised I enjoyed my coffee and mince pie!
December 2023 by Claire Louise Hodd
Always good.
Vegetarian options: Good vegetarian choice and always delicious.
December 2023 by Sona Pritchard
We had a coffee, bubble tea and cakes. It was all nice, lovely staff and clean place.
