January 2024 by Elvira Madelin
If you have to ring Clarks on 485995 which is the Bracknell number you better allow a lot of time; I am waiting now for someone to answer for the 4th time this afternoon. I tried mid-morning without success. I am a customer. Each time the phone rings for 6 minutes then a voice tells that someone has hung up.
December 2023 by Indigenius Inc
The customer service from Jane and Norhan was exemplary. They were courteous and professional.
November 2023 by Andy Lester
Superb service and the only good reason to visit Princess Sq these days. A proper shoe shop with trained staff
August 2023 by Fletcher Goodwin
Visited here bank holiday weekend, so still another week before schools go back.They were busy, but had quite a few staff working so were getting through the measurements and fittings efficiently.Our member of staff was really patient - we need wide shoes - and even when there were no shoes in stock he gave us details of the shoe and the Reading branch.It's a small store, so I guess they carry less stock, which is why it is a 4 star review. Staff, 5 star.
August 2023 by Lottie Ashley
5/5 for staff friendliness and helpfulness, but in terms of the store look and how much stock/choice they have, it?s not great. Seems like it?s not changed since the early 90s ?
June 2023 by Rosemary Hancock
Found what I wanted and served quickly.
April 2023 by Rose Chin-Collins
We have been to this shop a few times these few months and we like the staff there very much. They were welcoming, friendly to adults and children and very knowledgeable about their products. They did measurements and very good with children. We were very happy with all our purchases. Highly recommended.
November 2022 by Harry Wight
My partner and I recently went to your Bracknell store and had an amazing experience, Jane looked after us exceptionally well and so did her college (I think she was called dawn, sorry If that's wrong) they where both great with our two year old and both very knowledgeable, thank you again to the Bracknell store
September 2022 by Sonia Jarvis
Slow service and not much stock.
September 2022 by Nicole Miller
Bad customer service as we went in went to ask if they could serve us they said we have a lot of other people there and said they are going to shut at exactly 5:30 ?because they have homes to go to? We then left the store
September 2022 by nada zuhair (nadawi79)
The worst Clarks shop I ever been in it ,very rude people working there zero customers service .very disappointed
August 2022 by Sandra
The girl that looked after me was so helpful.
August 2022 by Zuma Paw
I was almost put off coming here due to some reviews, but I'm glad I wasn't as I had nothing but good timely service. Despite being quite busy when I walked in, I was seen within 5 mins. My little ones feet were measured and we tried on a few options. They were well staffed and everyone was friendly and polite. I will definitely return. Thanks.
July 2022 by Dawid Trojan
Friendly staff / nice discount on 2nd pair of shoes
May 2022 by Amanda Grech
Went into Bracknell store with my 2 kids 6 & 8 urs old and was served by Louisa. She was really helpful, kind understanding and a great attitude. I received the best service! Thank you!
