March 2024 by Dan Bean
Wanted some shirts for a new job and although I left with more shirts than I'd planned to buy, Liz was very helpful and I'll definitely be back in the future
January 2024 by Jose Cervero
Brilliant staff, helpful and friendly.
December 2023 by Graeme Leonard
Great staff. Limited stock
October 2023 by Peter Bowles
Excellent service and quality shirts . The gentleman was patient, helpful, knowledgeable and professional. So good I spent more than I had intended!
October 2023 by Michael Henderson
Good quality shirts,helpful staff.
August 2023 by Robert Kuna
Very cool service and shop? thanks
August 2023 by James Newbold
I recently visited the store on Friday to buy a lovely suit. Wonderful person named Amy helped me the whole way through and was very informative about the various options I could go for and took the time to really discuss what would best suit me. Would just like to give a huge thanks to Amy for the help and I?m absolutely in love with the new suit! My dad used to shop at Charles Tyrwhitt many years ago and it?s great to see that the standard of service and quality has only improved on what was already brilliant.
April 2023 by Martin Patience
Great quality smart clothing. Have used many times for both business and casual clothing. Always find cheerful and helpful staff.
March 2023 by Matthew Smith
Very helpful staff, great choice for mens clothing.
January 2023 by Munna Hussain
Hi, on Saturday I brought a jumperTried in the fitting room when I came out of the fitting room the two Asian sales girls ( sorry I am not trying to be racist ) they started laughing me and it was a embarrassing situation I wanted to buy few jumpers the each jumpers was £69.99 so I just got one and walkout, you have to train your staff properly otherwise you will lose your business. Thanks
November 2022 by Jas
Decided to buy a custom suit from CT for work and events.Great customer service and help in the store.Very happy with the end product, it fits better than any suit I have owned before!Not pleased however, with the length of time for the suit to be made and the time between fittings. I recognise it is not the stores fault, however the line of communication from the store was not the best and I missed two engagements I was hoping to have the suit for. Tried to haggle for a free shirt from the manager to make amends but they weren't having it, haha!Will probably return to buy another pair of matching trousers and shirts at some point, though will wait until I get the 'perfect' offer from one of the marketing emails they send to my junk email address six times a week.
November 2022 by Clayton Kurl Camu
Scott was really helpful. What an excellent customer service! Looked after me from beginning to end. Help me find not only my right size but my perfect fit! Also helped me with the styles that would be fitting for me and I totally agree 100% on his recommendations! Very knowledgeable on what he does. You can already tell that he cares about his customers as soon as you engage with him. Could not thank him enough. This kind of customer service will bring customers back and will definitely come back here for my very first suit! Walked away a very happy man with my new shiny Charles Tyrwhitt shirts.
November 2022 by Daniel Lawry
Called in today and was served by Scott. He dealt with my return professionally and educated me for future purchases. It was a busy time and he kept a few clients engaged whilst managing my requirements. An asset to the store.
November 2022 by Mark Alleyne
Friendly staff, very helpful and they kindly priced matched the shirts that I bought online that were wrong without me even mentioning anything. I'm going to go back and purchase from them in future rather than buying online.
November 2021 by Paul Cannon
Staff very helpful. Didn't have my size in jacket or trousers but shirt good. As I was pressed for getting a suit for Saturday decided to get suit elsewhere.
