December 2023 by Nigel Voyce
Just had the worst customer experience here . Man called Raul as all he would identify himself as was rude unhelpful and unwilling to sell me a 0.5m x 4m price of carpet of a roll because apparently company policy was a min 1m ?When I stated it was twice as much as I needed he told me maybe find somewhere else ?????Why on earth would I want to pay twice as much or buy twice as much as I needed.Finished off with ? well there?s no one here to cut it off anyhow ?Take it he doesn?t work on a sales bonus ?????
October 2023 by Robert Eaton
Lawrence was an excellent assistant and great service totally appreciated and helpful throughout our purchase
September 2023 by Shiree Macklin
Rahul order 38361996 Bracknell branchAmazing service to us with helping us with carpet for are first home completely satisfied with everything amazing work thank you
August 2023 by M Hathaway
Incredible service from Dannii today at Carpet Right, Bracknell. Dannii's knowledge was impressive and she took the time to go through the various options and she really took the time to listen to what we wanted. We left with our perfect carpet at a very competitive price including fitting and delivery. 5* service. We will definitely be returning when we recarpet the rest of our house.
August 2023 by Cecilia Taplin
Dannii was amazing, really great knowledge and customer service, went above and beyond to help keep my 4 year old entertained whilst we went through everything
August 2023 by Courtney Crowther
Went in on 17/08/23 to look for a carpet and vinyl flooring for my first home didn?t get greeted as I walked in, there was 2 members of staff in and all I hear is one of them treating the other with the upmost disrespect right on the shop floor, eventually he came up to me and asked if I needed help to which I refused because I?m not going to spend my money in a place where their staff gets treated that way glad I chose Tapi carpets instead
August 2023 by Jill Scott
Dannii was extremely helpful and her knowledge of flooring has given us complete confidence in going ahead with our project. She was completely non biased throughout and we felt she was genuinely interested in finding the right product for us :)
August 2023 by Shaurabh Thapa
This shop was on top of my list for replacing my old carpet floor at home. I went there with great hope but experienced ZERO customer service at Bracknell store. I have requested for a quote and I was given estimates verbally without even sharing details around how much it would cost for each items, installation time it can take, itemised quotes per sqft if I go with carpet or wood or any other items. There was no interest at all from representative in the store to understand customer needs and requirements. Highly disappointed and never going to recommend anyone.
July 2023 by Jay
We are getting ready to sell our house and wanted the whole house with new floor and was ready to spend a lot of money. The fella who served me and my wife is probably the worst sales agent I have ever meet. Not bothered to help , was more upset we called him over terrible terrible customer service walked down to Tapi they were really good
June 2023 by Kerry Moore
Danni has been so helpful, very informative, great customer care @ the bracknell store
June 2023 by Nathan Anderson
34692301 - Rahul, BracknellOrdered carpet and bed. Great service, very helpful. Gave useful advice. Would use again.
June 2023 by Bethan Bird
Both Dannii and the manager Asif have been incredibly helpful and patient with me when I have had inquiries about flooring! Wouldnt go anywhere else now
May 2023 by Julie Gullick
Danni was really helpful with the initial quote, arranging the measuring, selection of the right carpet and sorting a really fast date for fitting. Couldn't be happier with the customer service.
April 2023 by Jeff Linsdell
Dannii gave exceptional customer service, very happy with entire experience
April 2023 by Dan Smith
Dannii in the Bracknell store has been a fantastic help.We're only starting on our journey of getting new flooring but the amount of help and knowledge that she's been able to offer has been amazing and really helped in our choices.Unbelievably impressed.