December 2023 by Ant Hayes
Staff were super helpful and friendly
November 2023 by Peter Shields
Very helpful store, made our recent watch purchase very relaxed and enjoyable.
October 2023 by Chiara Evans
The customer experience from this store was exceptional today !! The ladies were both professional and friendly. I was served by Indianna this afternoon and was greeted with a big smile. She was very helpful and professional and answered all my questions. I'm very happy with my purchase today and left the store a very happy customer. I will be returning! Great customer service, thank you Indianna !!?
September 2023 by Alina Scripnic
A wonderful store for jewelry, branded items and watches. Excellent service, attentive staff and a wonderful selection to suit all tastes.While you are being served, you will be offered tea, coffee and champagne.During the discount period, you can buy your dream at an affordable price.
June 2023 by Linda Taylor
Great service
April 2023 by Sam Cory
I purchased a Raymond Weil watch from Beaverbrooks in Bracknell for my wife?s birthday. The watch had been discounted due to a small scratch on the back but was new.My wife was delighted with the watch but, unfortunately, the battery was dead and therefore not working. On returning to the shop to have the problem resolved she was told it couldn?t be replaced and the watch would have to be sent back to Raymond Weil to have the watch repaired with a 4-6 week turnaround.My wife was very disappointed as she was wanting to start wearing her birthday present but there was no alternative resolution offered.While I understand the product was discounted Surely a ?reputable? company like Beaverbrooks shouldn?t be selling items, and expensive ones at that, in a not working condition.Very disappointing purchasing experience.
March 2023 by David Fong
Helpful and friendly staff.Excellent service!
January 2023 by Andy Walker
Excellent service from the team in Bracknell. Took my watch in for adjustment, and within 10 minutes they had completed the job. No messing around, quality and much appreciated
December 2022 by Matt Johnston
Very good service from all the staff. They all appeared genuinely happy to be working there and it showed by how they dealt with me and the other customers. They were happy and cheerful and very helpful. They did not rush anything and gave full explanations . Well done.
December 2022 by Gary Seaforth
I have waited a long time to own a nice watch and after saving for several years I decided to buy my TAG watch from Beaverbrooks in BrackneBrcknell who I thought would be able to help me should I have a problem with my time piece. How wrong can you beMy watch stopped working after a few weeks an returning if to the shop I w gold it would take 14 to 16 weeks to repair.i think yhis is an unacceptable and don't really want s repaired watch which k purchased as new from your store.i would really like the watch replaced of memory refunded so I can purchase a new watch elsecwhere yourwhich I thought was
November 2022 by Gemma Reid
Just popped into the Bracknell branch to find out a ring size and the two ladies working were so helpful!
July 2022 by Mia Luno
Staff seemed helpful and kind, however sold me a damaged ring and then wouldn?t let me return it as they said it was damaged? As a jewellers you?d expect them to tell their customers if there was an issue with their item. However I was not aware, it was tried on, same day exchange and I was refused any type of refund or exchange as it was claimed marked. Appalling service and I will not be returning.
April 2022 by Mark Harris
Excellent customer service, great selection of top quality watches!!!
March 2022 by Lynda Green
Lovely shop, very attentive staff, make you feel like a very special customer.
March 2022 by Rosemary Hancock
Service very quick and friendly. Explained all we needed to know about the product that was bought.
