February 2024 by Ash
The tiles i recieved are beyond imagination and one of the best tiles i have ever seen in the market, although they are expensive but as they say good quality comes with the price.Their customer service is so good and helping and they call you not sending emails back and forth.I absolutely recommend the company to my colleagues.?Thank you
December 2023 by Martin Garbutt
Hyperion Tiles in Ascot is our go-to for all our flooring needs & I recommend them whole heartedly. We first purchased some tiles from Hyperion several years ago for our bathrooms & they look as good today as they did then. Earlier this year we decided to tile our porch & replace the carpet in both our lounge & family room with some hardwood flooring. Our first thought was to visit Hyperion Tiles for advice. We were greeted by Brandon who was first class throughout. He was helpful in recommending suitable products for the job, kindly offered a discount for multiple orders, & was great in both arranging deliveries & sorting out any minor niggles. Both professional & personable, I would have no hesitation in recommending Brandon & the business overall. Our downstairs is now totally transformed - thank you to Brandon & Hyperion Tiles generally. If you are local to the area, be sure to consider them for not just tiles but hardwood options as well.
November 2023 by Iole
A 5-star experience from start to finish! Brandon was so kind and helpful and the showroom has the greatest variety of gorgeous, high quality tiles to all kinds of taste. Brandon also recommended us a brilliant tiler, Michael, who was reliable, professional and super kind as well. We couldn't be happier with the service received and would highly recommend Hyperion Tiles to anyone.
November 2023 by Amy Barder
The team at Hyperion Tiles have been amazingly helpful. Brandon went out of his way to help me when I urgently needed more tiles to complete a job. Thank you Brandon! I love that they are an independent, family run business. I think that really shows in how they deal with their customers. I would highly recommend.
October 2023 by saadat nadeem
Great customer services and amazing selection of high quality Tiles for Kitchen, Bathroom and lot more. Staff help us with patience to select the tiles we were looking for. Highly recommend to pay a visit.
September 2023 by Waleed Almilli
Having sampled a few tile shops around South London, I decided to go all the way to Ascott to check out Hyperion Tiles. Brandon at Hyperion was happy to send me samples of everything I wanted for free to try out and talk me through all the options I considered. I had zero experience with tiles and wanted something that was low maintenance with character. Brandon gave me all his time and knowledge to explain all the different types of materials and point out what maintenance they needed. I very much enjoyed my experience shopping for tiles here. I highly recommend considering this shop and will definately use again in the future.
September 2023 by Phill Spokes
I don?t usually write reviews, but thought I?d jot a note here by way of gratitude for Hyperions ?beyond expectation? service. Had needed additional tiles that became discontinued. Over the following weeks, they persuaded their supplier to collect up remaining samples at various tiles shops around the country and amassed the 19 required to finish a job I?d miscalculated on. How cool is that?
September 2023 by Rick Tipton
Brilliant product. Great customer service. Yes it costs more than regular grout but it's far superior to regular grout in both colour rentention and as a waterproof barrier. It's also competitive with similar resin products but a whole lot easier to use. Highly recommended ??
September 2023 by Simone Pringle
Brilliant service! Helpful, accommodating, and pulled out all the stops to help me source my tiles in the time frame I needed.Would highly recommend anyone looking for tiles to look no further!Our family go too!?
July 2023 by Sarah Rudolf
Great customer service and communication from lovely helpful staff. Unfortunately had some issues with delivery of tiles due to courier used by the tile manufacturer (not in any way the fault of Hyperion) and they were very helpful in trying to find a solution. Would definitely use again.
June 2023 by NGBC
We visited Hyperion Tiles in March since then we have purchased tiles for a number of our rooms and are extremely pleased with the service. Richard and his son Brandon offer personal and professional services.
May 2023 by Pete
I originally posted a review about my tile order not arriving yesterday, as an update today I am now amending my original review to reflect my experience and outcome today...After the tiles didn't arrive yesterday and emailing Brandon about my frustrations I called this morning asking if there had been an update, Brandon explained he had already contacted the courier and was waiting for reply, he then kept me updated throughout the day (as he was aware the tiles were required for the weekend) and he spent a lot of time trying to get answers from the courier whom were being rather elusive!Brandon got a delivery window for the tiles and called me to let know when and called again during the delivery window to check if the order had arrived (which it had).Brandon's help today was great to ensure the tiles arrived :) and I am super appreciative of that, especially when it was out of his control and reliant on the courier.Thank you!
March 2023 by Michel Karam
Excellent all around. Wide choice of quality products and design. Exceptionally patient and helpful advice that comes with very long experience and deep knowledge that comes with no pressure. To top it all up, very reasonable prices.
January 2023 by Dmytro Timokhin
I had a really good experience buying tiles for my bathroom - they look absolutely beautiful and I had great assistance with making sure I order the right amounts etc.
January 2023 by A Prince
Came across a tik tok video raving about epoxy grout but could I find a supplierNot a chance so Google came to the rescue with Hyperion tilesSent them a message with a quick response then placed a orderWhich was received very fast and they use ups as their courier which is always a bonusStored Hyperion in my address book for future purchasesExcellent service
