February 2023 by Aniko K.
I used to come here to get my malaria pills before travelling to Africa. After learning that the owner of this pharmacy had spent some time in jail I did not return. If you walk in the pharmacy you will see plenty of cameras and guess who is watching these cameras from his home. I just feel uncomfortable stepping inside this pharmacy.
November 2022 by Keith Bollands
I took my recently-widowed Mum here for her flu-jab, the staff were exceptionally caring and kind - thank you!
October 2022 by Egor Piskov
The opening hours listed on Google do not reflect when the pharmacy is actually open. Today was the second time I found out the pharmacy was closed only by physically coming to the building.I also could not reach the phramacy by phone, calling several times over the course of about an hour.This is likely an oversight that has an easy fix - if the Google business page is managed by someone on the staff, it's literally three clicks to mark your business closed for the day. The owners are welcome to contact me for help if they do not know how. I am very easy to find.The alternative is that the business page is managed by someone at Pillbox Chemists. In that case, I am sure they would be interested in making sure customers know when one of their branches is actually open, so please inform the relevant people at PC. I will certainly try to.I do want to say however, that the staff are wonderful and the service generally is great.I have never had a single bad experience while actually inside the pharmacy.However, my many positive experiences are kind of tainted by this issue, especially today.If this issue is resolved, I will happily delete this review and write one that excludes my current complaint.On top of that, everyone will be able to check instantly when the pharmacy is actually open, which I am sure all your customers will appreciate.
October 2022 by Rosemary Allen
PLEASE change your website to show the correct opening times!Closed Wednesday afternoon. Will have to wait until tomorrow to pick up antibiotics.
February 2022 by Jamrat68
They say they close at 6pm but do not answer their phones after 5.50pm. So guess I will take my business elsewhere. Not professional.
January 2022 by Dominique Marcelli
Two ladies in this pharmacy who are friendly and very helpful:Shaista and Jainika.
October 2021 by Susie Hardwick
Excellent service. Charming and extremely helpful staff. The best in the area by far.
September 2021 by Shazeen Ahmed
Shaista was extremely friendly and very helpful, as are all the staff, every time I visit. I thoroughly recommend Ascot Pharmacy!
July 2021 by Malcolm Guard
The Pharmacist at Ascot Pharmacy was so helpful and friendly, and totally exceeded all our expectations to fullfil a prescription that was out of stock and not available everywhere else that we tried. The Pharmacist made some phone calls tracked the product down and arranged for it to be delivered the same day. Extra ordinary customer service by any measure, many thanks :)
April 2021 by Mark Smith
The pharmacist and counter staff are all very helpful and friendly, as a regular customer I can heartily recommend them.
April 2021 by Tim
I have to agree with the previous reviewer. A lovely team are in this pharmacy. Helpful, smiley, pleasant and on top of their game. Well done and thank you! X
March 2021 by M S
This chemist is part of a chain and it shows. It is not open at lunch time, nor is it open on a Saturday despite the fact that the Google listing says it is. I now can't get the prescription it is holding for me until after the bank holiday weekend. A pharmacy that is not open when people are most likely to want to use it i.e. lunch times and Saturday, seems like an anachronism in 2020. They rarely have all the prescription amount at once, causing yet more inconvenience. While they have inconvenient opening hours and stock difficulties it is hard to recommend this pharmacy.
March 2021 by Don Canard
The new staff in this pharmacy are very friendly and helpful. It's nice to be greeted with a smile and a good morning. Lucie and an Asian lady with long brown hair have definitely made a difference.
October 2019 by Lucy C
Alicia is an amazing Pharmacist and has been so helpful and friendly whenever we have had any questions or queries. She takes time to get to know people on a personal level which has made the experience of visiting the pharmacy a very pleasant and enjoyable one.
October 2019 by Iria Dominguez
I've been a regular customer for a couple of years now, and would totally recommend it. Both the assistants and the pharmacist are incredibly professional and knowledgeable , and they offer the kind or personalised and expert advice you'd expect from your local pharmacy.