December 2023 by W6337WUmichaelr
Car park difficult to use. Markings were poor and spaces tight. Exit was awkward because of construction work. Coffee was ok, but surroundings were very dreary. Toilets were disgraceful. Four out of eight taps were not working, one of five hand dryers was not working, most toilet cubicles had no locks and toilet paper was single-ply.
December 2023 by Tonyenjoying
Filthy, unhygienic and No upgrades in fifty years......... Avoid if you wanna stay clean and happy and refreshed. No cleaning since covid????
December 2023 by LeonardJ656
Lukewarm steakbake that the assistant refused to warm up. Stating health and safety regulations? No problem with them toasting a cheese and ham toastie though. Coffee very good out of their vending machine though. Mediocre Greggs, compared to Greggs in the high street. Unhelpful staff with a take it or leave it attitude!
November 2023 by Odyssey58262086647
I went in the morning with my son in car. I ordered a flat white and toastie. The girl removed her name badge when I wanted to leave a review but the guy was Suhab. Extremely rude and bad customer service. My flat white was terrible and when I asked to redo my drink she got me the same drink again and insisted that it?s as per brand standard and it?s perfectly fine. She didn?t want to do my drink again and was very very rude. I was politely asking her can you pls do my drink again and I did it 2-3 times and she closed the Window and went. Both of them were laughing inside not bothered about customer at all. She didn?t even tell me her name n removed the badge to avoid getting a complaint against her. Horrible experience
October 2023 by Charles_and_Susan
We stopped on the way home from Gatwick after a holiday. It's the usual services stuff. This is one of the original M1 services stations I think and I don't think it's changed much. We ended up at Burger King which was OK.
October 2023 by mtse
We are frequent users of these services because the location lines up with a break for breakfast and has decent coffee. However, its disabled provision is rotten. There may be worse but I hope I'm wrong. OK - there is a lift which takes the less than mobile from the entry level where the disabled lavatories are (see later) to the coffee shop and other retail areas. It hasn't worked in living memory - I reckon it's more than a year. It might be longer but it's not a complicated device and I am sure the engineer could find the services if asked. Instead, you have to make your way back out of the main doors and round the side of the building to the motorway side where there is a fire exit which is the access to the retail section. If it's wet, this is an added piece of the entertainment. The doors are not always open because staff and members of the public pull them closed presumably to keep the smell of motorway fumes out. If you are lucky enough to have a companion, they can wend they way back and through the building to open them from the other side. If you don't, you can knock on the doors and try to gain the attention of someone inside to open them. They, seeing someone in a wheelchair on the other side of a fire door, can make a pantomine attempt to point you back to the main entrance or just shrug. Not good. Low on the good register are the disabled WCs - only one was working when we called, there was no paper, need I go on? I will - there is an unwholesome stench about that area which suggests that there is something up (or down) with the drains. There is rarely soap. Nasty.
October 2023 by Lynn S
Stop for toilet and lunch, disabled toilet was locked so had to find someone to open it. Then the lift wasn?t working so had no choice but to go to Burger King, OMG we ordered three chips took 10 mins and two people plodding along with no interest in customer service at all. These services need an overall.
October 2023 by Taysharn A
The spot is a good spot very easy parking and the staff are extremely friendly also Maxine is very helpful and friendly and is an important asset. To the team and it would be good if other travelodge as had workers like her great service!!!
September 2023 by Tadas D
The smell of piss is stronger than the actual food they're offering. Feels like you've been knocked back by 100 years
September 2023 by Lavpreet Singh
Does what it says on the Tin but probably not the best out there
September 2023 by Mark B
OMG! It?s amazing! You just pull off the motorway and you?re there! Not much open at 3:30am but enough for us and the staff were friendly.
September 2023 by philClarke
Yet again greggs at toddington southbound is not open at 5. Perhaps new staff would be an option. Totally useless
August 2023 by Carter Ed
The woman on night shift does everything possible to avoid working. Barricades the front with stands rather than close the shutters and just sits in the back. ?Consistently, whenever the lady is on shift and I come it, the store is closed. But when the guy is there, no problem always open. ?
August 2023 by 123PT
Busy, litter strewn with clueless staff in Burger King. Very few staff and those were that there didn?t look like they had any idea what they were doing. Shocking queues to collect food once ordered on touch screens. Avoid unless desperate!
July 2023 by P3mm0
Absolutely filthy nothing open except Costa and WHSmith food leftovers from burger King and KFC all on dirty tables and on floor walked in and walked straight out again
