March 2024 by Jane Francolino
Food in the cafe is a bit on the expensive side , staff very attentive and friendly. Need Gluten free options or separate menu.
March 2024 by Richard Sterling
Extensive range in many areas. Excellent food in cafe.
March 2024 by Stephen Holbrook-Monk
Don't go, joking, I spent to much! A fantastic choice and range of goods.
March 2024 by Hellen Anderson
Lovely place, nice cafe. But very expensive
March 2024 by Russell Dylag
Went for Mothers day breakfast! Food was great and staff really friendly.Good to have a mooch around after also which ended up costing me money but hey ho
March 2024 by Laura Trodd
Lovely garden centre with a great range of products, but it?s let down by the restaurant. The food is way over priced for what you receive. Three of us had the full frostie (full english breakfast) and the fried eggs (white and yolk) were completely raw, which completely put me off eating. They also give you both brown AND white bread, so half ended up going to waste from all three of our plates. They should really let you pick which you?d like and give half the amount.. I am assuming they give you all that bread just to make it look like there?s a lot for what we paid.
March 2024 by Susan Sharp
Very well stocked garden centre, a diversity of plants from spring primroses to alpines, roses to garden veg plants, all ready to plant. A fresh fruit and veg section, bakery products, bread and cake too. A lovely landscaped cafe with secluded tables set beside a mature large pond. Sit inside or out. Well worth a visit.
March 2024 by Zbys Fedorowicz
Great garden centre
March 2024 by Rigsby Whicker
Huge with just about everything.
March 2024 by Emma Fay
My friend and I have visited the restaurant twice in the last few weeks and unfortunately have been left extremely disappointed on both occasions for the same reason.The restaurant operates using table service. Which would be fine, except that on both occasions, there was a distinct lack of service - we had to ask somebody to come over and take our order, ask somebody to bring the drinks we ordered, ask someone to take our plates away, ask someone to bring us a menu back so we could order cakes, and finally go over ourselves to the till to pay. All of this added an inordinate amount of time to our experience. There was no shortage of staff - most seemed to be stood around the till most of the time, which made it even more frustrating that we had to keep asking for very basic service. If we could just go up to a till ourselves and order our own food and cake like at most other garden centres we could have saved ourselves at least an hour of our time.As well as this, after ordering our cakes, we were then told after waiting for many minutes that they didn't have the cake my friend had ordered in stock. Again, if we could have just gone to the counter and ordered the cake ourselves, that problem would never have happened, but instead we wasted yet more time waiting for a cake that they never had. My friend ordered something else instead but we were then charged for the (more expensive) slice of cake still. When my friend queried this after we were handed our receipt, the waitress said to us "well it's no good telling me this now". She did eventually refund my friend but again, we found this rude and unhelpful.Unfortunately this is the second occasion we've been left really disappointed so we won't be returning - a shame because the food is very nice, and the garden centre itself is lovely. I hope this feedback prompts you to consider reviewing your current table service model to something more efficient, and improving restaurant customer service skills.
March 2024 by sheryl tompkins
Went today after the big advertising campaign from frosts was expecting a lot better place than what it was odversley2 much kids section not enough choice of other products not enough people on tills tills also in wrong placeAlso why pay for fruit and veg at till s when they are an independent ventureI want strawberry so got them on way out to decuver had to go back in and que again back at tills to pay for themCafe very disappointing scones hardCheese scones not warm won't be going again
March 2024 by John Batcheldor
Marvellous selection of plants etc.
March 2024 by Ormond Taylor
We enjoyed the breakfast and the fresh fruit shop.
March 2024 by Pete Williams
Vast improvement on the layout inside the garden centre. Didn't go into the restaurant, but for me don't like the extended eating area near the toilets, a bit canteen'ish, much sooner be near the lake, inside or out. Worth a vist.
March 2024 by C S
I went here in December for Christmas dinner with 3 people. Being December I assumed it would be easy for them to cook a basic Christmas meal.We had to wait over 45 minutes for the worst tasting and looking Christmas dinner I've ever had. Plate was basically 90% red cabbage. We were given no updates about the food even though we sat in a central table and had probably 10-15 different restaurant staff walk past us constantly. Staff were pretty rude overall.Spent about £60+overall for this terrible experience. We should of walked out instead of waiting.The "British Garden Centre" franchise stores are a million times better than "Frosts"... better customer service and half the price. I got a Christmas meal there in less than 5 minutes to the table. Go there instead if you're in Hertfordshire, avoid Frosts Garden Centre!
