February 2024 by Maeve Mullally
Pricing not as advertised. Watch out for x2 for £5.50 on sweets offer. Self-service machine puts through as £7.19 and that I was eagle-eyed you wouldn't realise. A member of staff was called and had to overide the machine with a code. He couldn't confirm that the pricing would be rectified. Appalling service and no manager on site.
February 2024 by Mi?osz Zielinski
Unfortunately, I don't have a good opinion about this store. On January 16, a SIM card was purchased for £50 with activation. The lady who served us couldn't even sell us the product. After the manager's intervention, it worked. We approached several times to make sure that we had been transferred to unlimited. We received information that after the funds are exhausted, it will automatically switch to unlimited. Unfortunately, not £50 wasted. There was enough internet for LED navigation to King Cross. I don't recommend it ???
December 2023 by Chris
Went to wh Smith after clearing security. Stood at the counter rising to get served and nobody working in the store .After 5 minutes a young girl came and started folding up empty boxes..she shouted tgat I have to use self serve and I said that I needed something tgat you can only buy from behind the till .. she said she can't do that I have to use self serve . After again explaining that I needed to buy something from behind the till she said she can't do that and carried on flat packing her boxes.great customer service .
November 2023 by John Ford
Very rude staff
October 2023 by Sai
Bad customer service! I bought a sandwich and it was stale. I spoke to someone a few mins later and they said they couldn?t do anything and it was just a waste of food and money!!! So disappointed in the quality of products and service!! Will not be purchasing again
September 2023 by Tommy Altin
19.89 Must be daylight robbery but it was night time so I didn?t know what to say this is so ridiculous. Everyone says maximum 1120 or £12 poundsGood luck for selling them
July 2023 by Marty O?Regan
I have never met a bunch of people who hated their jobs and lives so much?. It was etched on their faces? I get it?s a busy airport? but you are not being forced to work here!!! Primark are hiring if you hate it that much?.
June 2023 by Younes Za
The worst experience in my life. Worst customer service. I asked the lady to help me open SIM card door of my phone, so I can change my SIM card. She said you need to buy something first. I tried to buy an item from the store, and she said that is not sufficient. You need to buy a new SIM card. I felt so disheartened by her behavior and she also hides her name Tag. What kind of service is that !!!!! ?
June 2023 by ?ubica Lubelcová
I am still looking for the cute employee who was there on sunday evening
June 2023 by Olgierd Z
Two huge fridges of still water, two more of pop, not a single bottle of the sparkling water.
April 2023 by Weronika Wrobel
I?d like to thank Safeet, who was very kind and helpful and puts customer first. The shop itself is a bit meh and a lot of labels are misplaced and the idea of meal deal is veryyy confusing (you can have a bar, but of certain flavour, yet they are all on one shelf) but luckily people like Safeet make a great difference. Thank you for making my experience better!
February 2023 by Violetta Maciag
Terrible sleeping service,
October 2022 by Dusty Smith
Small but convenient
August 2022 by Szymon Grzybowski
Nice stationery store!
August 2022 by Sandu Popescu
Scammers