January 2024 by Olatunde Akinsemoyin
They?ll lie to you and their customer service would charge you outrageously? avoid 3 at all cost. They are fraudster
December 2023 by Akshay Patel
Very very poor service and staff is extremely rude. My wife is struggling from 8days to get replacement SIM. Every time they have network issue/system down.
December 2023 by Alina Trandaf
The last experience was somewhat good because I got to talk to acceptable people, I'll see next
December 2023 by Harmit Ramoliya
Do not purchase Three SIM.Very very very bad service.They create problems so users come for support and once the support process starts, it never ends.I've been contacting support for more than one month. Still I can't solve the issue.
December 2023 by Hariboes k
I had a fantastic experience with the young gentleman, Sameer. His assistance in guiding me through various phone deals was invaluable. He provided excellent support, helping me find the perfect phone deal that suited my needs. I appreciate his knowledge and friendly demeanour throughout the process. Highly recommended!
December 2023 by Rubel ali Chowdhury
Coustomer service very poor. Manager was very rude, not professional for coustomer. I was upgraded my phone and I pay them upfront money £150 but they put upfront money £90 only and when I went home and I see this I was shocked I went to shop again and ask the manager he showing me I bye power bank but he?s staff didn?t mansion that he sell me power bank that cost £70 they sell their power bank forcefully and my monthly bill will be higher now. I decide to return the phone but manager he saying I have to contract with three helpline . This is not exemptable. That was there mistake, they want to stilling people money like this. I am very disappointed with Luton brunch. This manager should not be a manager he?s not proper sale man yet. Hopefully they will sort it out soon.
December 2023 by Desmond Boyle
Went in as my wife's pixel was not doing what it was supposed to? Had to wait for a few minutes but when we got to the staff member it took him minutes sort out. Thankyou.
October 2023 by REEM ALBAQAWI
One of the worst customer service is that they simply refuse to help you, and when you ask why, they scoff and refuse to tell you the reason In all other branches, I receive help, except in this branch. I asked them to help me recharge the balance, but they refused. Otherwise, you will have to wait a very long time.
October 2023 by Aneta Pavlikova
been with theree for 2 years, I've been paying my respects and today I was at the Mall Luton branch I had a problem here my services were limited the internet didn't work nor did I call when I reported the problem they didn't help me they refused to help me I had to call the manager who I had to push to get me he helped solve my problem finally after an hour of haggling they issued me a new sim card! PLEASE READ THE MANAGER AND GET IN ORDER, HE PROBABLY DOESN'T KNOW WHAT'S GOING ON AT THE MALL LUTON BRANCH! MY CONTRACT IS ENDING IN 3 MONTHS AND I'M LEAVING SUCH DEALING IS BELOW THE LEVEL!!!
October 2023 by DPAK500
Good customer services and try and go the extra mile to help u
October 2023 by Mohid Shahid
They have a phone number on their branch section but nobody answers? Of course, more poor customer service just like three overall
October 2023 by Viorel Hirta
I wished you all the best Mo.RegardsAlin
October 2023 by Uk Uk
One of the worst customer service is that they simply refuse to help you, and when you ask why, they scoff and refuse to tell you the reason In all other branches, I receive help, except in this branch. I asked them to help me recharge the balance, but they refused. Otherwise, you will have to wait a very long time.
August 2023 by saipavan smarty
Store manager really not good at solving customers queries.
June 2023 by Sándor Nagy
They use Indian cold calling company, who uses masked phone numbers (pretending to be local phone numbers). My maximum number of calls from 'Three' is 4 in a single day. This should be illegal.
