March 2024 by Sofia Pountney
Self service goes fast. Buying spirit alcohol here is impossible as the line is mixed with cigarettes and customer service so don?t even bother
March 2024 by ann ford
I have always been a Tesco shopper the staff are friendly and helpful. Always filling the shelves. Well done
February 2024 by Robert Seddon
Inflated 'express' prices and rude staff
February 2024 by David
Used to be a decent store before it was changed to an express. Now they have fridges storing beers and wines that do not need to be there, other products that could go in there have disappeared. I am very unhappy with Tesco for this change, and now I do not use it as much as I used to.The store is too large to be an express. Tesco needs to realise that not everybody has access to the larger stores and home shopping. Some actually like to get out and choose their own items.I guess someone from Tesco must have seen this by now, but the shop has still not changed, overpriced, and no good to the older generation of Luton.As of February 2024, there is still no change from Tesco. I guess they are not worried about losing customers to Lidl.Now we have smaller packs at the same prices, and the manager and directors need a good kick up the arse for allowing this to happen.
February 2024 by Nigel Kelly
Checkout lady was extremely rudeAt a gures I'd say she doesn't like her job .
February 2024 by Eddie Markham
All self pay tills are card only. So i went to the lottery counter to get shopping and a scratch card they opened an extra till there and that till wouldn't serve lottery and they didn't even ask for my clubcard so I paid extra and when I said about it they couldn't resolve it and the lady that could just rolled her eyes this store is poorly managed I will not be going there again and I would kindly ask anyone who reads this to not go there as well thank you. Also mainly sells brands and not Tesco own products so forced to buy the more expensive stuff.
January 2024 by Caroline Williams
It?s poor management they are responsible for the staff issues and maybe a few more people that have been trained in customer care all the money Tesco has they need to invest in better quality management and staffing
December 2023 by Omar Kakish
Great variety. Professional and friendly staff.
November 2023 by Cock
they're trying to move bare shoes. ofvioously the shop is a deadthing. they got dry bundles at tills. mans going coop instead
October 2023 by S M
The staff are professional and friendly but beware of the prices! This especially concerns meal deals or 2 for 1 meals. They often promise a reasonable price but when you get to the tills it is completely different!Sometimes each meal comes to £3.45!This appears to be happening in all the Tesco stores nationwide and it feels like this is being allowed. The management do not seem to be as receptive or as proactive to feedback as Lidl who are willing to listen to the customer and make positive changes.
October 2023 by Jasmin Weitberg
Some of the cashiers completely ignore you, no greetings or a simple bye, have a nice day and they do their jobs so slowly.Others (mostly the ladies) are really nice andThe market itself is ok. You can find most of the things you need.
September 2023 by David Cave
Good shop to get emergency stuff instead of going to the main superstore.
September 2023 by Reddy Srikanth
Very bad customer service in the tobacco section, she is very rude but this is not the first time! I saw here behaving rude before, on my last few visits. Please avoid Tesco's in mall Luton. So sick off her
July 2023 by Hasnain Nurdin (HAS)
A busy Tesco, it has all the essential that you would need and if you can't find what you are looking for, you have a Lidl around the corner so it's a win win
July 2023 by Sandeep Saini
Here staff services very bad everywhere disgusting I don?t like staff behaviour
