August 2025 by Irum Seemab
I am very satisfied with team and optician specialist. All were very supportive and active in their work.. Also my glasses are very good. They do there work in a professional manner. Highly recommended.
August 2025 by Jonathan Ukaegbu
Extremely likely. From the moment I arrived at Specsavers Luton, I was attended to promptly and treated with genuine respect. The service was efficient and professional, which made the whole visit feel smooth and reassuring.
August 2025 by June simpson
Kind friendly staff & good overall prices.
August 2025 by Emmanuel Adeoye
Good service. The staffs were very professional.
I will strongly recommend specsavers to other users.
August 2025 by ?????? ???????
Absolutely great experience! Very professional staff and good prices. Big thank you to Nur! I would visit again! Yordan Vasilev
August 2025 by Mesut Cerci
Do not chose half framed glasses if you do not want to waut and waste time after the store ask £60 extra for special anti pintch job for half framed glasses.
Me and my wife attended. Our Eye scan, eye test part was good. No priblem with options. After i have prescribed 2 glasses. I have chosen 2 half framed frames for VDU priscibtion and waitied 1 hour to order my glasses. Then someone came to speak to us. I wsnt to use 2 for 1 option andalso i had voucher from my work place and discount for VDU glasses. Then the person who speak to us went to ask manager(i beileve he was store manager) to ask if ican do that. He came back and said, thise half frame glasses pinched easily and has to be done something (i dont remember what he said) for those type off frames. Asked £60 pound for each glasses where even frame itself is £100 each. I have told that Without doing that thing i cannot buy half frame glasses. I am not stupid and didn't buy anything after waiting 1hour to be served. Specsavers need to put label about extra £60 payment for half framed frames and let people know they cannot buy if tgey donot want to put anti pintch job. This is misleading of the customer and wasting our time
August 2025 by Sandra Okoro
Today I went into Specsavers to adjust my glasses because I had accidentally stepped on the frame a put it out of alignment. The lady greeting everyone was very friendly and efficient. Her name is Aquila. I hope I spelt that correctly.
This is the second time that I have visited with an issue and all the staff that dealt with me were also friendly and helpful.
March 2025 by Sainadhreddy Kalakoti
Work is weak?
Publicity at it?s Peak?.
Very Bad Experience? If you guys can?t work for your customers why you take the bookings.. It?s Waste of time both for you and the customers. Looks like Specsavers is good at Marketing but won?t even care about the people who wants to go with them? Especially the team at Luton store they don?t even care about the customers. They are not at all kind and warm.
March 2025 by Patrick Mossy
Brilliant service the staff were excellent , best Specksavers I have been to.
March 2025 by Jane Litchmore-Grant
Polite and helpful staff on entry. I happened to have been served by Zaina on my last two visits. Her welcoming smile was relaxing and she showed such care. I asked for her name today, because her attention to details was commendable. Big up Zaina! Thank you!???????
Also the gentleman with the bright colourful socks (Sorry, I forgot his name). He too, is a star ?. Thanks Specsavers for your services to my family over the years. God bless you. From the Grant's family.? ????????
February 2025 by Waseem Khan
Amazing service - quick efficient.
February 2025 by Aysha Rahman
Good service overall, but the reception staff could be more welcoming. They seemed inexperienced, almost like students. Also, the two girls at the front desk gave the impression that they were talking about us, which felt unprofessional.
February 2025 by Cosuta Nico
The best
February 2025 by Kay M
Everything was very smooth throughout my visit. Was happy with the tests that they ran on my eyes, was all explained beforehand. Was happy with being able to look at the glasses in my price range without being forced to look at the most expensive ones. Happy with my glasses since I got them!
February 2025 by Declan Fox
Brilliant service. Excellent, professional and polite staff. The best customer service I have had in a long time. Very happy with the glasses, both in quality and price. Would highly recommend.
