September 2021 by elizabeth toomey
Use next a lot lovely shop. Also the Costa coffee. Just to say the toilet facilities are very good and are very clean a big thank you to the cleaning staff
August 2021 by Lionel Dean
Bruno and his colleagues offer a service that is truly exemplary. So friendly and nothing is too much trouble. Best ever service at a Costa
July 2021 by Greta Paolo
Awful customer service? very rude staff , even the managers. I would not ever go to that store. I wanted to return a pair of shoes after few days since the purchase and they were perfectly fine, I wanted to return them because they hurt my feet and made painful blisters and I just don?t want them. Therefore the staff including the manager told me that I can?t return them as they ?weren?t faulty ? and I did not pick the correct shoes size ?. I believe I do know my size?
July 2021 by Zoe Bailey
I use to love next but now they have changed there clothes to old lady clothes (ik these arnt old lady clothes but once you walk in they just give the vibe off it) and kids clothes there is no in the middle only go there if you want to look 70 or 7
May 2021 by Vikki dale
Store is large and bright. Selection of Women's kids men's and home. Upstairs has a Costa coffee. Large home format approx 12 different rooms dressed and laid out with amazing modern ideas. Super large lighting department upstairs.
January 2021 by Stuart Trounson
The Costa Coffee unit in the store is brilliant! They efficiently managed sit in and take away customers, good spacing and I had the equal best coffee I've ever had anywhere...! Great job, folks!!
November 2020 by Kirsty Hussain
For the lovely staff in the costa section. When I asked for the Christmas cups that I couldn't see they happily went to get them for me. Service was quick and very polite too
August 2019 by Raheem2922
Huge store inside and sell a variety of clothing and very good quality suits. Coffee shop is nice and brilliant service. Great upgrade!
May 2019 by Jacob T
The store itself is quite small and not in a great state of repair. Service was friendly enough. Getting out the retail park alongside all the traffic was a nightmare however which would really put me off returning. A new store a few doors down will be opening in the summer however which will include a Costa coffee and a paperchase.
February 2019 by hasna Begum
I live in Birmingham however I went to this store for boxing day sale, there was hardly any items to buy. After queing for 1hrs 30 mins in the cold there was shortage of kids clothes. Within 20 mins they were dismantling shelving!
January 2019 by S S S
I wish I give you 0 I try return something today she was very rude she was looking at me like she give me something for free very rude stuff
September 2018 by Gulraiz Khan
I always shop at next . Good qualitg
September 2018 by Pamela Hellewell
Nice new shop and goods are how you expect it to be
March 2018 by Jackie Woodley
Loved this store however it has recently closed which will stop me ordering online for next as I have to go to far to return items now
February 2018 by Michalea Whittingham
I'm amazed this place is still open in Luton arndale centre. There's hardly any stock and very little variety, no homeware, nothing to offer. The staff aren't memorable in any way, the layout of the shop is narrow with a poor use of the space which hasnt changed for years. It's generally untidy, unclean and disorganised.
