July 2025 by manpreet kaur
Amazing service, Zivile and team was very helpful and friendly
October 2024 by GABRIEL BILL
The best bank of all time really helpful & they are problem solvers to.
May 2024 by Imran Khan
Friendly and efficient staff
January 2023 by Jonny Alom
I went to the bank to open a bank account for my dad.i had all required documents.but unfortunately the manager lady was very unprofessional and rude.she don't have enough experience to understand the paperwork.hopefully someone from main branch will notice and give this lady more training about customer service.
November 2022 by Faraz Siddiqui
Amazing customer services, Quick and efficient
October 2022 by Blessings Ntokozo Jubane
Debbie was amazing! Thank you so much. Kathy was awesome even made my children a hot chocolate as they waited for me. God bless you guys and thank you for the amazing service
October 2022 by Dick Hickson
I took a day of work today to go to 6 banks and change addresses and nationwide was the only one that said a change of address wasn't possible as my passport was in my old married name *and 5 years left on it before it expires*,,driving license given to debbie and her branch manager both had the same address on itas my statements and on their database,,very unhelpful and I was told by their complaint team to drive to luton branch and it was a 5 minute simple job- I took the day off work whilst we was short staffed to get this sorted and 5 other banks all done it with no problems..their customer service is awful...I'm not trying to borrow money or do fraud I was simply trying to stop my personal bank statements landing on the doorstep of my old address and I don't go online due to being the victim of fraud for a lot of money in the past and I explained this to the woman over and over in the branch and on the phone..
March 2022 by SallyA
Very polite and welcoming staff. Also very efficient!
January 2022 by Living Waters
Very polite and welcoming staff. Also very efficient!
September 2020 by Diana Pereira
Very frendly helpful staff
July 2020 by Said Khan
Lazy staff that lie to customers and fob them off to customer care rather than do their jobs. Tracey is the worst person to approach for assistance. The attitude of the staff in this branch is appalling. Avoid if possible.
August 2019 by Irene Naeem
Friendly staff and helped open bank account easily with no hassle and management top standard
November 2018 by Kriss Bierton
I've had an account with Nationwide for over 10years now and can honestly say that I've only had to contact customer service if it's lost card, cancel payment, quiery charge,which has been reimbursed, and all said and done always easy clear and straightforward no worries ;-) Many more to come
September 2017 by Sol Sempiternal
Been my primary banking society since I were just a wee lad! Never had a problem. Sometimes the lines are long as but come on its a bank so this is to be expected. I just hope we don't go the way of Greece.. Lines would be ridiculous!
July 2017 by Ltown Dan
Who writes a review for a bank?
