March 2024 by ALI ADAMIYAT
Went there to put my sallary in my account ..they asking where is the source of fonds..i said itsmysallary and they want me to put that in a bussines account..the worst bank ever
January 2024 by odionye chisom
Too many unnecessary procedures accessing their services
January 2024 by Abubakar Moallim
How is that that so many staff work in this building but it takes such a long time to be seen? Frustrating
December 2023 by Rukhsana Majeed
Really helpful staff
November 2023 by Achu Saji
Racist Bank
October 2023 by Axzel Ray
David is absolutely the best person there, he has helped me so much with everything, including changing my gender identity on my account he has been super polite about everything and any time I visit the bank he's always smiling give this man a raise asap.
October 2023 by MISHAEL AHRE
Sheraz was an excellent customer service officer. Great one
October 2023 by kris njar
Hatice a great listener and excellent at her job ???
September 2023 by Razia Begum
Worst service possible. Told me to wait 2 hours for a mobile banking code . They said they wer very busy , but the bank was empty
September 2023 by david garner
When I open my account with this bank everything seemed good but only had my account 7 months my account has been blocked 3 times by there fraud department because they don't agree what you spend your money I have never reported any unusual actives on my account but still chose to block my account please avoid this bank they are the worst bank I have ever had to deal with
September 2023 by Doris D
Do yourself a favour and choose a different and better bank.Particularly this branch, they are racist, very rude , you wait for AGES until someone comes to see you. And when they do see you, are more concerned if you signed in your car rather than your banking needs.They have the very minimum knowledge to none and look hopeless If a question is asked . Staff gives you different information and they confuse you more than anything!! Shame on you for treating your customers like that. Get some training or close it altogether!!!
September 2023 by Zubair Assad
Metro bank is not the best, cash machine even took £20 from my money. Staff is good but the bank itself has bad policies. Not the best bank.
August 2023 by Diogo Miguel Aguiar
The app is very poor. A simply thing as a change of address requires a visit to the branch. The long queues and the complicated service make me not want to use it. The staff are friendly but their limited services leave a lot to desire.
August 2023 by Ali Ahmed
Hatica was extremely helpful opening up my business account today.she was very proffesional and kind.
July 2023 by M Faraz
The whole process of opening an business account couldn't of been made easier. Hatica is an asset to the Luton branch and it was an absolute pleasure to deal with. Her professionalism and character were far beyond our expectations of making our experience a very memorable one.