November 2023 by Dhara Brahmbhatt
I love my suit, was complimented by everyone. Fitting, material and design, all were perfect. Thank you so much memsaabonline! I'm wearing the XL size here. I'm a size UK 18 to 20 and 5.1 height, in case other plus size ladies need guidance with what size to order.
October 2023 by Jean Simpson
When I received my item, it was carefully packed. And when I tried it on it fitted perfectly,and so much hard work had been put on.Fantastac dress with underskirt attached as well. All the clothes I have bought are a delight to wear. Thank you for all the hard work you do. Will carry on shopping with you. You can not beat the price .
October 2023 by Priya Devsi
Deserves no stars. Ordered a suit. Did not fit. Returned it. Also bought same suit, different colour in a different size. They refused refund and accused me of wearing the outfit. It didn't fit so was never worn! They mentioned the quality of the item. The bad quality was there when i received it. DO NOT BUY FROM HERE. BAD QUALITY OUTFITS. THEY REFUSE REFUNDS OF ITEMS WHICH DO NOT FIT AND ARE OF POOR QUALITY. SAVE YOUR MONEY. BUY ELSEWHERE.
October 2023 by PS
I came to this store on Tuesday to return my online order and also to collect new order, staff were friendly, nice Linen suits design and fast refund process. I received my refund confirmation within the next day.
July 2023 by Saima Khan
I ordered two suits which totalled £176.98 at the time of purchasing the delivery cost was free as the order was for over £100.I returned the suits which cost me £12. I received a refund for £170.99. I emailed to query why I didn't receive the full refund, their reply was:"In case of a return where by returning goods you order total after deducting the value of the returned goods is less than £100.00 your free delivery offer shall be negated and £5.99 will be deducted from your refund"You can only laugh at them because they clearly do not understand their own policy.Online buyers please be aware, REGARDLESS of the amount you spend, if you return your order they will deduct the postage costs because they clearly don't understand their own policy. Or maybe they do and this is their way of making extra haram money.Never ordering from them again.
July 2023 by Google user
I ordered two suits which totalled £176.98 at the time of purchasing the delivery cost was free as the order was for over £100.\\n\\nI returned the suits which cost me £12. I received a refund for £170.99. I emailed to query why I didn't receive the full refund, their reply was:\\n\\n\\\"In case of a return where by returning goods you order total after deducting the value of the returned goods is less than £100.00 your free delivery offer shall be negated and £5.99 will be deducted from your refund\\\"\\n\\nYou can only laugh at them because they clearly do not understand their own policy.\\nOnline buyers please be aware, REGARDLESS of the amount you spend, if you return your order they will deduct the postage costs because they clearly don't understand their own policy. Or maybe they do and this is their way of making extra haram money.\\n\\nNever ordering from them again.
July 2023 by Areej Khokhar
Lovely dress and I got my dress right on time ? will definitely recommend
July 2023 by Marzana Kamal
Sizes are very good and beautiful dresses. Timely delivery. Highly recommended.
July 2023 by Anon Ymous
Please check your items and receipts before leaving store. I came from out of town and was charged for a suit I didnt buy. I only realised when I got home. Even though I took photos, they wanted me to physically come into the store within 7 days to query overcharge. Given that i came out from out of town over 40 miles away, they must know i will not come back. Anyways, I am now out of pocket by £15.
July 2023 by Lew Tippett
Awesome customer service. 1 to 1, face to face ensured we were fit for the Al wedding dressed correctly and looking amazing.
May 2023 by Faheem Bashir
Really lovely suits for me and my daughter. Do think all kids suits should have a buttom at the back of the neck as 1 is a struggle to get on. But I really like them.Buying online was great, delivered on time. Will be a returning customer
May 2023 by Syeda Ahmed
Ordered a dress for Eid however material seemed quite cheap unfortunately, had to return it, however this meant I had wasted £12 on delivery in total which is frustrating.Sister ordered kameez for 3 of us from Memsaab that were better quality. I suppose it?s hit and miss ordering online.
May 2023 by Mez Fokeer
I?ve seen lots of outfits being promoted by Nafia on tic toc and really wanted to give Memsaab a go. I bought a suit (not the one I really wanted as my size was always out of stock). The suit came and the quality was ok. A few unfinished hanging threads from the broidery. One thing I would say is I went on a live tic toc and asked a question about their returns as a new customer. I was expecting the presenter to respond to my question and didn?t realise that the moderator would as that?s not the norm in most cases. I posted the question 3x?s as I thought the presenter had missed my question only to be acknowledged abruptly by the. Moderator. That took me by surprise and couldn?t helped being put off if I?m honest. Customer service is really important and it?s first impression to your customers.
April 2023 by Safia Hussain
Visited the shop first time and had amazing experience. Dresses are quite reasonable and lovely collection. Staff was very helpful especially Asma.
January 2023 by Sadia Sana
Aslam u alaikumIts been a great experience shopping with Memsaab, Such a lovely experience. All staff members even owner made the experience really enjoyable. They were so helpful from start to finish, offering great advise and going above a beyond to help me find the perfect dress.The best! Found me the perfect dress and such lovely service and attention. Not stuffy or overbearing and listen to what you want.I recomend every person to do shopping with Memsaab , great shop in UK ??Thank you ?
