August 2023 by Mubeen
Great service always and very nice and helpful staff
March 2023 by David Donovan
Very polite friendly staff, pharmacist very helpful, couldn't be any better ?
February 2023 by Hriday Soni
Very good service and helpful staff.
January 2023 by Miss Ahmed
They are OK but ridiculously overpriced on many items. I went to buy a bottle of disinfectant and the lady says that's £6 please. My jaw dropped.
December 2022 by Zeeshan Khan
Don't waste your time going yo this shop most of the time you will find it closed
December 2022 by Cristian Spiridon
Spotless, lovely staf and longer opening times than other pharmacies. Thank you.
October 2022 by Jo
Spotless. I thought I'd walked into a sterile heaven when I walked in here and saw the displays. This place is immaculate. So great to see how well cared for it is.I had booked my Covid jab and was seen early by a wonderful lady who very kindly verified my eligibility for the flu jab and did that at the same time. Yes they get paid for administration of the jabs but her manner didn't convey this and it was my choice throughout.Thoroughly impressed with the service. Beautiful place and people. Thank you so much.
February 2022 by Shariece Aarons
Really bad service and even worse system put in place. My prescriptions have been sent to this pharmacy for maybe a year now after my GP suggested it would be easier for me as it?s closer to me. Ironic. However, near enough every time I have had to pick up my prescriptions, there is a ridiculous cue outside and their system, one in and one out, doesn?t help this and is not logical or efficient. Instead of asking one patient to wait outside whilst their prescription is being dealt with by one member of staff, allowing another member of staff to deal with the next patient, they could be dealing with one patient for up to 35 minutes. Today I waited 22 minutes, whilst 3 other patients waited behind me. I was told on Friday by the pharmacy to collect my prescriptions on Tuesday when they?d be delivered, and after arriving at 6pm, I was still waiting 22 minutes to be seen then another 6 minutes for them to be collected. I called immediately after leaving to ask how to raise a complaint. I was told I have to speak to the manager, who listened to my complaint then told me that the system has been put in place for two years and works for them so my best bet would be to change pharmacies. There was no other suggestions moving forward, no effort to consider how to make the service and system run more efficiently, as it works for them.I call the pharmacy on the day I plan to collect my prescriptions to make sure it?s in as some of the items I collect need to be delivered, as it?s frustrating wasting my time waiting in a cue for half an hour to be told my prescriptions haven?t arrived. Even though I take this extra precaution of calling beforehand, I am still waiting an extra 5-10 minutes for my prescription to be sorted out, on top of the 10-20 minute wait in the cue.As I was told, if you?re unhappy with the service, your best bet is to go elsewhere. Hopefully where they have better service and an efficient system.
February 2022 by SharieceA
Really bad service and even worse system put in place. One in one out, and no logic to ask patient to wait for their prescription whilst another member of staff deals with the next patient in order to ensure service is running efficiently. Could be waiting outside up to 30 minutes no matter what time of the day. Today I was waiting 22 minutes in the cue, then 6 minutes whilst they sorted the prescription out even though I was told it would be ready for collection today, 4 days prior by member of staff. Complained about this to the manager and was told my best bet is to start using a different pharmacy as unfortunately it doesn?t work for me, but this system works for them. Questionable customer service skills. No attempt to note down complaint or how to rectify, just suggested going elsewhere.
November 2021 by E Williams
This pharmesey has always been good to me , it?s a good place they give good information and always helpful . I?m not sure what the negative reviews are regarding price what has price got to do with service ? if you can?t afford the prescription simply go somewhere else price has nothing to do the service or the staff members at the pharmacy ! This is an excellent pharmacy and I?ve been using it for years. Simple as.
October 2021 by Peter Johnson
Expensive for private prescriptionsWas charged £21.95 for 15 antibiotic tablets (£1.46 per tablet)The same tables are £2 from Tesco Pharmacy
October 2021 by MalcolmW-211
Went to enquire about flue jab! Doctors had lots of calls ahead on phone! Asked question & was done less than 6 minutes later! Friendly polite staff and excellent service! Very happy ! ??
September 2021 by assessin haughty
My uncle went in for medicines..He is 72 years and he wanted a dossette box ..the pharmacy charged him £10.00Unbelieveable ..terrible people..NHS gives free medicines for elderly people and these people started taking money ..profitable business
September 2021 by Mohamed eladl
I have to go there with my wife to have her vaccinated , they were very nice ,asked us to step in earlier and they were very helpful although we found it very difficult to get into the pharmacy with the baby pushchair as there is no designed accessible area for it ,and the entrance was very tight to get in , but over all it was very organized and good experience
January 2021 by Hasan S
The pharmacy have taken great action to keep both staff and customers safe during this pandemic by installing a glass screen to avoid contact. Very impressed.
