February 2024 by Terêncio Silva
Had an issue after getting it dry cleaned there. After speaking to staff and the manager, they still managed to sort it for me and get it re-done. ???
February 2024 by Reena Jain
The best dry cleaner in Luton! Amazing customer service and the quality of the dry cleaning is absolutely fantastic! With their service my clothes are as good as new. Look no further and use Kez's dry cleaners today!
February 2024 by Marie Winn
Fantastic service when I needed outfit for daughters wedding adjusted...Great service staff really helpful and friendly.. thank u so much ...
January 2024 by Aaron
Do not ever use this dry cleaner for alterations to suits. I gave my suit to them with a slight nick, the seamstress they use has now made my suit un wearable. Stitching done with a different colour to that of the suit, frayed, messy and an awful job. I will now have to buy a brand new suit jacket as this is simply terrible.The worst part of all, was the service from the manager, the most obnoxious, rude, arrogant individual I have come across. Shouted over me on the phone, did not listen whatsoever. Then in person when I took the suit back to the shop the manager then smirked and laughed as I explained this was of a poor standard.I would never, and hope no one ever uses this dry cleaners.The manager then took the suit jacket, took my phone number and said he would send this back to the seamstress, call me the following day, and collect a day later. There was no call from the manager. Another store worker called me 5 days later, nothing could be changed and a full refund offered. Zero stars, 0/10 service, would not ever recommend.
January 2024 by Chris Barber
Hi I'm.chris always have my shirts done here gd service quick to kerry is a nice guy so if you want any cleaning that's the place chris
November 2023 by James
Excellent customer service. Staff are friendly, professional & knowledgeable. I use Kez's regularly and they always do a great job. Would definitely recommend ?
October 2023 by mac McQueen
Professional and very friendly staff. Quality job done on my jacket and eiderdown blanket. Will definitely be coming back and recommending to others. Great job
October 2023 by shanei19
Always happy and friendly. Great job on my suit as always.
October 2023 by David Stanfield
I was desperate to get my suit cleaned in the space of a day, as I had to attend a funeral in Belfast the following day.I called 3 other dry clean companies in Luton, and even after hearing my desperate plea for help was told they could not do it, and there would be no dry cleaners that would be able to in such a short space of time.How wrong they all were!I phoned Kez's and explained my situation and the very friendly gentleman I spoke to told me, "No problem at all sir."He told me the cost, which was very reasonable, and advised they would prioritise the cleaning of my suit on drop off.I dropped my suit off at around 09:45 and was told they would call when completed.I was amazed that at 13:00, I received a call to say my suit had been cleaned and pressed and was ready for collection.My suit(which looked like brand new) on collecting it, was in a strong protective wrapping on a hanger to ensure no damage could come to my suit after leaving the shop.I'd just like to say the biggest thankyou to all the staff at Kez's for being so accommodating, helpful, friendly, professional, and delivering a service above and beyond.I have already told my friends about Kez's and my friend Caroline has already used them to clean her duvets, and she like me was delighted with the cleaning and service provided.
July 2023 by H Mula
Totally unsatisfactory and ridiculous. Don't even consider coming here ever in your life. What a shambles this company truly is. The customer service is awful/shocking the owner has poor communication skills and needs serious training he's obnoxious to say the least i wish i could give 0 stars & abdolute disaster.
July 2023 by Domonic Andrews
I use this company for my work suits dry cleaning, the service is great & very professional, nice people to deal with and the suits are cleaned and pressed to perfection, I use them regularly & would highly recommend.
January 2023 by Christina Stephenson
Friendly staff willing to go above and beyond to get things cleaned
June 2022 by Hilda Haagsma
Warm reception, very friendly staffGot two complicated white dresses steamed and the outcome was amazing ?? ? excellently done.Thanks guys.
June 2022 by James Rooney
This location was just outstanding. Felt more like my personal cleaner station. I don't know who runs it but the bloke who served me was like a conceriage at the Ritz. Just, nothing was extraordinary sir, we can do that. Enjoy your day. Extraordinary level of customer quality.Best experience in years.Well done that guy and Kez.
April 2022 by Sadegh Tabrizi
Was the worst experience they absolutely ruined my suit refused to accept (i.e. they said it was the machine)the damage, not only that I was over charged by £7.0 have the receipt on my bank statement and the copy as proof but every time I go to the shop he says I have to see the books stay away from this shop no professional customer service,worst experience never again. For the other suit my receipt shows £13:0 but they charged me £21.0-It is on my bank statementService: Alterations
