February 2024 by Colette Baker
Exceptional service
January 2024 by Puppy FartHoles
I've been getting my medication from here for a couple of years now. And I've been on their delivery service since 2022. I've had a few issues with one particular delivery guy, leaving my controlled meds sitting on my doorstep where they could've been swiped, but I called the pharmacy immediately after I finished dealing with the driver's attitude. They were very apologetic & the subsequent deliveries have been handed to me & not left on my doorstep, which is really good - I wish Evri could get their delivery drivers to shape up like that, coz they do the same thing. ?One the occasions when I've visited the shop to collect, the staff have been lovely. The lady I spoke to on the phone about my meds being left on the step was lovely too. And the delivery drivers (with the exception of one) have been polite. I do miss the young chap with the alternative style/appearance. I can't remember his name, but I was told he moved on. He would often have a little chat with me at the door, coz he knew I live alone & can't go out. It's the little things like that that make the service great.
January 2024 by Leah KB
Kamsons deliver my parents medication. I am grateful that we still have such service free of charge. They are also very reliable and when acute prescription is done, they even deliver on the same day. I really appreciate it.
December 2023 by Adam Masters
The worst experience for me. There was approx 5-6 staff standing around and only 1 of them dealing with customers. At my turn I got asked loudly in front of others my DOB and why didn?t I collect my medications . She also named my meds.
July 2023 by J Dog
It's a really good pharmacy - staff are always helpful and professional
May 2023 by Damien Shepherd
I strongly disagree with all the negative comments, and definitely disagree on naming staff, I find they all offer an exceptional service and if we are naming people I would like tk add that Sharon is friendly and cheery and always helpful, shame on people who could quite easily lose someone their job disgusting behaviour
April 2023 by Mihaela Maier
Poor service , I was waiting more than 20 minutes for prescription and still didn?t pick the prescription, she served everyone that comes after me , no respect
December 2022 by Will
Small business, helpful staff but often quite busy.
October 2022 by Mariah Hanson
If I could give 0 stars I would.. Sharon is not a good person. Very rude and passive aggressive, should not treat patients/customers this way. No accountability and made to feel small. Unbelievable. I am a patient at the doctors connected but I will be moving pharmacy because I can?t bare to have any interactions with these people. Traumatising to say the least
June 2022 by Rose Kennedy
I read some of these reviews on here about this Pharmacy and I honestly can't and don't agree with some of the bad ones. I personally have been using this Pharmacy for about 5-6 years now. Due to having a lot of Mental Health Problems and some physical health problems, I'm on so much important and heavy/strong medications and so therefore I have to collect medication at least 1-2 times every week. For me personally this Pharmacy is the best one that I've ever used in Luton by far. The lovely lady's that work here are just so caring, helpful and I find them so easy to talk to about anything really and find that all that they want to do is help in whichever way they can without any judgement. They have always gone above and beyond just doing there job to the point that they are the 1st people I turn to when I'm not doing to good with my mental health problems and my day 2 day issues, I find it so much easier to turn to them 1st than I do turning to my doctor or mental health team, then if needs be they may give me further advice on what to do next as in Do I NEED to contact my Doctor or the Mental Health Team. I honestly don't know what I would have done on many occasions if it wasn't for all the help, proper caring (not putting on a front ie just acting like they care when they don't like most places) they truly do care, they make the time for you if u are in a bad way for any reason, and not to mention all of the support that they have given me over the years, I might not even be hear now being able to write this review.. They really have SAVED MY LIFE many times. Hands up the BEST Pharmacy I've ever used ever (in Luton, each place I've lived in London and even Kent) I recommend this Pharmacy to anyone and everyone 100%. If anyone from this Pharmacy was to ever read this, I would love this chance to say a great big huge THANK YOU From the bottom of my heart and please don't ever change the way u lovely lady's are and how much u really do care so much for your customers/patients. ?
June 2022 by Tasneem Zihni
Kamsons Pharmacy is very good esp if your GP is next door (Medici).
May 2022 by Kevin Jude Kiernan
Great staff, I am posting this as a Thankyou for labelling my medication(that's v. strong) to take in the correct dosage. On a bad day it would be very easy for me to over prescribe myself, but the labels help to stop this happening.I called to Thankyou & asked to leave a review to highlight my appreciation for your simple but smart idea.Also, the same for your delivery man who called me and waited for me to dress and get to front door to be handed my prescription.I will, as I have in the past, recommend your Great service.Thanks again, a greatful customer
January 2022 by K Mcgibbon
Staff are very polite and helpful meds are sorted much quicker than my old pharmacy would recommend
November 2021 by Jumana Khan
A traumatic time with the Pharmacy getting medication for my parents. The staff are very unhelpful and have a blase attitude. The left does not know what the right is doing. Thought using a local Pharmacy would be easier but now have opted to use Lloydsdirect
January 2020 by safora Azulay
Service is diabolical and a risk to public. Would not award any star rating