November 2023 by Ria Riley
they sent the wrong product, I've been trying to get in touch for a week with various communication methods and still nothing! AVOID!!!
July 2023 by Sheevani Sharma
It's been a wonderful purchasing experience with Elite.They have a great quality and variety of products. We made a bulk order for blankets and few other things.All were nicely packed and of great quality.I will highly recommend this company and on top of all great customer service. ?
April 2023 by Raghav Dawar
Great customer support and the products have good quality
October 2022 by Keith Robinson
Absolutely fantastic aftersales service. After reporting a fault with my purchase all communications were polite and helpful. A replacement was promptly received. Couldn't ask for more.
October 2021 by Ciprian Petrisor
Excellent company, good customer service, great collection and affordable prices. I would definitely recommend this company. 5 Stars.
October 2021 by Amir Hussain
Item arrived quickly, great price. will definitely buy from these guys again!
October 2021 by Sreedhar Chinnapaka
I was provided an excellent customer service. All responses were prompt and professional. Great customer support from beginning to end of the process of buying storage and decor solutions for my house. The service is smooth and straightforward. Shally was extremely helpful. Working with her has made my first time buying with them a smooth and fun experience. I would recommend to deal directly with her.
October 2021 by Lilia M
Awful company. DO NOT BUY from them unless you want missold goods and absolutely outrageous customer service!!! I do not leave feedback unless it's a good one but on this occasion my frustration took over. Bought saucepans from them and there was not mentioning they were not for all types of heating. So now I have goods I can not use and can not contact the company. I have spent all my birthday money and now it seems I have waisted it. I left lots of voicemails and emails but nobody replies. Interestingly they only reply to goods reviews here and completely ignore low rating feedback. This is the worst experience ever. Will advise everyone I know to steer clear from them.
October 2021 by Sherie Bird
Was sent a faulty item, only got offered £2 compensation for it and instead of just sending me a replacement im having to wait for a returns label to return it. The emails are unclear and badly worded from customer service and they don't reply until the next day which is really tedious, its taking days to resolve something and no one picks up the phone. Won't be ordering from these again.
October 2021 by josh d
Ordered two items. One arrived damaged so I contacted the company. They got back to me immediately and said they would send out a replacement which they did. A couple of days later the replacement unit arrived in perfect condition.I'm very happy with my purchase and with the service I received and will definitely be shopping with these guys again in the future. Thanks so much!
October 2021 by Pamela Gilheany
I ordered a bread bin and tea, coffee, sugar containers from this company. The handle on the bread bin was faulty, I asked if a replacement lid could be supplied, not only did I receive a lid but also the whole bread bin was replaced. The service from this company was excellent, they were polite, quick and very efficient, a well deserved 5 star review.
October 2021 by John Goodger
We needed some throws for furniture in the conservatory as the sun (when its out) was fading it rapidly! Elite had a vast array of choices to chose from. When the ones we chose arrived the quality of material was exceptional for the good value price. In fact we might buy some more to ring the changes as the seasons change....... Lovely company to do business with.
October 2021 by Srilakshmi Anke
I loved the way my query was handled by shally. She made sure my request to change the order was professionally dealt with. Thanks Shally will shop again.
October 2021 by Victoria Moyo
Great products and excellent service. I bought 2 grey bathroom storage cabinets and they were easy to assemble. Highly recommended.
October 2020 by Ritika Kaushal
Great company, ordered furniture which was of great quality. Would recommend this seller.
