January 2024 by Steve
Very helpful and knowledge excellent.The service from Aya was amazing 10 out of 10 Thank you
January 2024 by Liz Williams
Great service, chance to try out so many options to find the best buy. Kamran took time to show us all the best options recommended by the Sleep Machine, taking into account our preferences for type of mattress. We had all the time we needed to make an informed and confident choice of the most suitable mattress. Friendly professional service and good coffee too. Although I had set up a Dreams website account ready to order, after trying out the mattresses, I ordered in store, which was quick and easy, esp. getting a delivery date and including the returns bag for our recycling old mattress. May I suggest that after instore service, if people want to buy online in order to gain deposit free purchase and options such as paypal, the staff can give them a code to use so that their contribution to the sales do not go un-noticed?
December 2023 by Abdul Essop
Luton 's dreams 's service was very helpful n very good. We r very happy with Luton 's dream.
December 2023 by Harriet Brookman
Georgina was fantastic. Helped us to choose the best mattress using the fancy machine and enabled us to get a great deal and far better bed and mattress than we?d imagined.
December 2023 by Tabish Khan
Just wanted to express my gratitude to brother Naveed from the Luton Hatters Way Dreams branch. Absolute gem of a person. Naveed welcomed us in very kindly and warm. Always had a smile and made us feel comfortable through our visit. His product knowledge and company knowledge is absolutely brilliant and answered every query we had and assured us about any concern we addressed.Naveed was very patient with us and didn't rush us or be forceful to make a purchase. He showed us the Sleepmatch function and recommended the ideal pillow for our order.He kindly offered us a drink whilst making payment.Would highly recommend this branch and definitely recommend Naveed to look after you.
December 2023 by Akmal Ahmed
I wanted to express my utmost satisfaction with the service at Dreams Luton. On my first day, Steve warmly greeted me and recommended trying the sleepmatch. He suggested a few mattresses and pillows for me to test.Upon returning with my family today, Naveed greeted us and discussed our options from the previous visit. Both Steve and Naveed showed impressive knowledge about mattresses and sleep comfort. Naveed recommended a few more mattresses until I made a decision.Their service was exceptional?they offered hot refreshments and made the purchasing process effortless, answering all our questions.I felt well taken care of and welcome to return if any issues arise, though I don't expect any.I highly recommend consulting with these sleep experts.
December 2023 by Christine Peterkin
Popped into Dreams this morning. Went on the amazing sleep machine. Served by Nav who looked after us very well and was very knowledgeable.On the whole a very pleasant experience . Thankyou for the coffee.
November 2023 by Rubina Q
Had an amazing experience at dreams in luton, we were greeted and helped by with a lovely and friendly guy named Nav. He was the most helpful with getting us sorted with the best products. He was very accommodating, providing us with a pillow and also drinks. Couldn?t have been provided with a better service. Overall 10/10 experience!
November 2023 by Lorraine Campbell
Geeted as soon as we arrived. The sales assistant Nav was friendly & knowledgeable he guided us throughout. Recommended for my husband & I to use the sleepmatch, helping us to make the right choice. We were offered a drink and made to feel welcome. Very happy with the service we received and would highly recommended Dreams.
November 2023 by Loki
We were helped by your very confident and efficient Callum today. He was perfect, left us to browse but returned to us at the appropriate time to explain to us features of the mattresses we were interested. Callum took time to explain the functions of a good mattress and invited us to computer sensor bed so that we could get the best bed for us. We learned a lot from him today and it is because of him why we will be returning shortly to buy a mattered and maybe a bed from your store. I bought 1 memory foam pillow for my daughter today, if she gets on with it we will purchase two more for ourselves. Callum made us feel comfortable, offering us beverages although we declined as we had other places to go to. Overall top marks, thanks to your sakes person Callum. We will want him to tend to us the next time.
October 2023 by Anna D?Amore
Went into the Luton branch today just on the off chance to have a look, was met with a lovely man called Nav, he was very polite and welcoming. He set us up on the sleep Match machine and basically took us straight to the best mattress for us! We were really happy with his service and he gave us a great deal so even better!! Many thanks
October 2023 by Najat El-Habari
I went into Dreams store in Luton to look for bed. A member of staff called Callum who helped me to look for the bed was very knowledgeable about all of the products .He showed me different types of mattresses and also gave a special pillow to use. Callum was very professional, friendly and patience with me and put me at ease as I asked a lot of questions.Callum is an example of your fantastic salesman. Your help and support was much appreciated. Thank you
October 2023 by pawel daniluk
Absolutely Lovley and professional staff get us through buying a new bed and mattress. More then welcome for everyone!!!!
October 2023 by Shiblu Miah
Amazing customer service from Naveed.Great banter and super professionalism.
October 2023 by Terence O'Brien
Very helpful without being at all pushy. A good range of mattresses to try out and select from