Discount Stores in Luton, Bedfordshire

“Lovely store which felt much more open and organised since I was last in there a year ago. Very helpful staff and a lovely manager who also helped me with some items for a charity fundraiser. Thank you!”

“A wide variety of items available at good prices. A lot of the time, staff are stocking shelves and this limits access to the products and it gets difficult moving around the store. Customer service is ok. I've noticed that a lot of items have a different price on shelf and a different one at the till - so work needs to be done to synchronise this.”

“You might expect a poundland in Luton to leave a lot to be desired, but actually this one in Gypsy lane is very well run. The staff are generally friendly and helpful, the shelves are kept as tidy as possible and (obviously) everything is cheap. The self serve tills are also surprisingly rather good.”

“The shop is small but it’s crammed packed with everything you need for your house. Accessories for the bathroom, kitchen and bedroom. The rugs are so soft with beautiful designs. Household items that’s are affordable and good quality. The old gentleman was very helpful and friendly.”

“My partner and I often use both of the Mall Poundlands. Great service and value for money on a variety of goods. My partner came over very unwell in the store some month's ago and was assisted by Maggie, who was exceptional as she took time to get her seated, making sure she had water and stayed by her side until until she was well enough to leave the store and checking regularly to see how she was feeling. Maggie needs to personally be commended by The Store Manager and The Head Office for her very high level of work expertise as she is so very helpful when we have visited the store and on the partcular occasion as mentioned in this review. Keep up the hard work Maggie as you certainly add value personally to the Store Team with your outstanding work ethic. Both Mary and I give you a 1010 and a 5 star review and we hope this review will be personally passed onto although Mary has personally praised you as you certainly deserve it with your willingness to helpcustomers. A Big well done to you!”

“I went to Poundland in Luton to purchase some ready-made reading glasses for a friend. Some were more than £1 but the quality of the frame was better.I then bought a range of other Branded items that are way cheaper than in other stores, as I walked around the store.The staff were friendly and apologetic for the delay in scanning my items as there was a security issue at that time.There is A Chance to Win a £100 Poundland voucher for one winner every month on the bottom of the receipt. Another incentive to shop at Poundland.”

“The most helpful staff that I have ever encountered, they went beyond kindness to help me, really greatful to the manager and hus staff fir helping me buy a heated clothes airer when other branches had sold old, they found some in the store room and phoned me to let me know! Great customer service, thanks very much to you all xx”

“All was good and they have some good bargains on garden and cleaning products..also their houseware is good..I did have a problem at the checkout as my transaction went through twice and when I called the store the manager wasn't in and was asked to return on the following Tuesday when she would be in... which I did...when I returned to the store on the Tuesday it turns out she wasn't in after all....after a lot of umming and eerring, the chap finally gave me my refund which took nearly an hour!!!...”