January 2025 by Benjamin10
I went in the morning yesterday at 8am and No large cups for the Costa machine also no 4 pints of blue milk on the shelf all empty. Bakery had no bags and I had to ask a staff member to get it which she did. When you go to pay and there is no one serving so you are waiting there and Total Shambles here.
November 2024 by Hotpot by Naz
One of the poor service & laziest staff ever. Lady on the counter busy on her mobile ignoring customers standing in the queue, as she decided to serve you can't hear what she is saying then she can't open the bags. I am sure she is not trained just there to pass her time.
Friday midday busy time & staff service 0
September 2024 by Lee Cronin
I have visited here whilst going to Bushmead Community centre. A standard co-op. No complaints. Parking in the area can be tricky at times but not a major problem.
Get the co-op app for savings and to collect points.
April 2024 by Cosmin Dumitrascu
Every time when I like to buy alcohol, tabaco , aprove my age
For a few minutes I have to look for an employee?
The most unpleasant thing is to find someone in the morning???
March 2024 by Tomasz KRASKA
Nice small co op
August 2023 by Patrick Phipps
Terrible service! Started off all fine, asked to collect a parcel, was told to wait for nina, so I waited 5 minutes for her. She told me they no longer do parcel collection (dispite my parcel being delivered there that day) but asked for my name, I gave her it. She went out back and after 3-4 minutes came back out, walked straight by me and talked to what am guessing is either a family/friend and other members of the public about how earlier they got robbed.After another 10 minutes another member of staff went out back to look for my parcel and she confirmed it's there but said I still had to wait for Nina, so after another 5 minutes she came back inside the store and said "oh yeah we don't do collection" then I said "how comes the item was delivered today then" she lied to me and said it wasn't (I have clear proof it was) after this she said the machine to scan it was missing, it wasn't it was right it front of us and then continued to lie and said it doesn't work and walked off again without letting me talk. I waited over 30 minutes just for a conversation that would of took 5minutes.People may say well why did I wait so long, I don't like being disrespectful, I have worked in retail before and I understand the pressure but I wish I did say something did now.This was disgusting service! I still don't have my parcel! Maybe if she spend more time doing her job instead of gossiping to customers about how the store got robbed and cared to the customers maybe this place wouldn't be such a let down...
June 2023 by asad maqsood
Extremely poor customer service. I was served by an Asian guy with black hair, medium beard and glasses (whose name is supposedly Muzzy - as he did not want to confirm) for a click and collect this evening between 8-9 pm on 6.6.23. When I was looking at baby milk as he was taking out my order, he very rudely told me off by asking ?Are you just going to stand there and watch me?? And I replied ?No?, and he said ?go then!?. I just ignored him and stood there. When collecting my order in the end, to make him reflect, I said to him ?Sorry for looking around in the shop as it?s a really odd thing to do for a customer(?)?, but it didn?t register for him. I asked his colleague his name but I don?t think the one given above is correct. When I was walking out, he came after me to ask me what was wrong (as he had seen me asking his colleague his name) and I told him that his behaviour is simply out of order, and instead of an apology, the guy was happy at the fact that I don?t know his correct name for the complaint, and rather than apology or reflection he just walked off laughing, disgusting behaviour! I have no idea why, as there?s only one guy there of this description so what difference does it make if I don?t know the name. I made a complaint to the company.
June 2023 by Tomasz Oziomek
place where staff avoiding to work behind counter were you waiting
June 2023 by Samuel Peter
They have the essentials I would say.
March 2023 by Claire Parker
Good produce
March 2023 by Fariz B
Rude staff.
December 2022 by Michael Rutter
Great selection of goods in a local shop
December 2022 by Stephen Milles
Basic things are out of stock normally. Example no eggs or bread.
October 2022 by Kinga Babicz
I stopped going there, the service, especially the women are very unpleasant. you have to wait a long time for someone from the service to come to the checkout until finally offended and not nice to come. often empty shelves
September 2022 by Janet P
Went there today with friends and all I can say is awful food suppose to be a roast dinner, everything frozen charging the same as Toby no comparison certainly gone down hill if you are going to produce a roast dinner then at least produce a good one, decided we will not eat there again.
